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Volume key wont shut off ringer

Discussion in 'Thunderbolt Tech Support' started by nyjets0508, Jun 20, 2012.

  1. nyjets0508
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    nyjets0508 New Member

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    I just got a replacement phone sent to me and for some reason when I have an incoming call, the volume (neither up nor down) shuts off the ringer. Well, it does shut it off, but only for a second and then it starts up again until I either answer or reject the call. Any ideas?
  2. nyjets0508
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    nyjets0508 New Member

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    Anyone?
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