My husband broke his maxx so I got him a maxx hd on eBay. He does not like change!! I tried to set up his maxx hd with the same launcher, apps etc that I know he likes, but I was not able to get it away from him (without him knowing) to root it. He is not a fan of tinkering!! ugh I am not sure if the phone might have a lil hiccup since it was refurbished or if it is common on the Maxx HD to have issues with the volume. If it is an known issue are there any options? Does rooting it have any tweaks available to raise the volume. I remember my Droid X had very limited rooting capabilities. I hope this makes sense. Thank you in advance.