The dedicated hard button on the side of the droid for controlling ring and in-call voice volume is intermittent. The vol up end of the button works perfectly every time. The vol down button does not. This is the 3rd droid I've had for a variety of reasons. Am I going to have to return this one for a 4th or, is there some known problem with this. It's only anecdotal but sometimes, I'll reset the phone and the buttons behavior seems to improve - temporarily. It may just be a hardware issue (pocket lint) or whatever, as well. I'm starting to think that maybe we early adopters may have been wise to wait for second or third gen devices.