Voice Commands not working

Discussion in 'Droid RAZR MAXX' started by Papaw314, May 16, 2013.

  1. Papaw314

    Papaw314 Member

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    Suddenly today I cannot use Voice Commands to make a call. The app opens very briefly then closes with the error message "Unfortunately Voice Commands has stopped working". If I try again, the app won't even open nor does the error message appear. Then, if I reboot, the same cycle happens again. I've been on the OTA version of JB for several weeks and this is the first time this has happened.
    Anybody have any experience in this or a solution? Thanks.
     
  2. Papaw314

    Papaw314 Member

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    Never mind. It's fixed.
     
  3. EdJanx

    EdJanx New Member

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    Hi. I have the same issue. What did you do to fix it? I have a Jabra Supreme UC and when I long press it, it formerly opened up the Motorola Voice Commands. Now all I get is "Unfortunately, Voice Commands has stopped working". I get the same thing if I try to launch the application itself from the phone. If it's simply broken, I would love to associate the Jabra Supreme long press with Google Voice Search, but have no idea how to go about doing that. Thanks!
     
  4. kawipoo

    kawipoo New Member

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    Try uninstalling the latest update of Play Music. Voice Commands should then work.
     
  5. Papaw314

    Papaw314 Member

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    ^^I did what the above poster suggested, and also uninstalled updates for Google Books & Google Magazines. I also disabled all three. Maybe overkill, but I use Voice Commands a lot, and never use the aforementioned apps.
     
  6. kooshie

    kooshie Member

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    I'm having the same issue, sporadically did this fix it for you?
     
  7. MeanJean

    MeanJean New Member

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    I had the same problem. Did as suggested in previous posts and and voice commands working.
     
  8. EdJanx

    EdJanx New Member

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    Thanks kawipoo, this worked for me, but that sucks since I just moved all my music into the Google Play Cloud and liked their user interface update. I use it every day docked in my car, but I need the ability to activate voice commands even more. I wonder how we best get Google's attention to let them know they broke Motorola's voice commands? Unfortunately, Motorola's still works better than the Google Now voice commands, at least IMHO.
     
    #8 EdJanx, May 17, 2013
    Last edited: May 17, 2013
  9. bobdrd

    bobdrd New Member

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    I had the same problem too. And uninstalling the updates to google play music did the trick. Thanks!!!!
     
  10. pthims

    pthims New Member

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    Had same problem. Froze play music. Fixed the problem.
    Thanks for the info.
     
  11. dcookie

    dcookie New Member

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    That fixed it for me.

    Thank you for this - I uninstalled the Play Music updates and Voice Commands once again work.

     
  12. jkaod

    jkaod Gold Member

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    Had the same problem. Now fixed. Thank you for the info. How did someone figure out that it was Play Music that disabled Voice Commands? It seems like an odd app to mess it up.
     
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