"Voice Action" has never been very intuitive for me. I just purchased the car dock and it's even a bigger problem. My main concern is with the Call feature which is primarily what I bought the car dock for. When ever I give a call command it searches the internet instead of my contact folder. Other forums have suggested I re-install Voice Action (did that), one forum said I need to sync gmail to contacts (tried that), another said I need to un-sync gmail (tried that). Nothing seems to work. The "Voice Command" app on the other hand seems to work fairly well. Unfortunately with the car dock, "Voice Action" is the app that hooks up with the car dock home page. The other problem I have with Voice Action is that when I try to send a text message, while it opens the texting app it ALWAYS skips the "To:" field. There again, I've seen many ways to voice the command for a text message and patiently tried them all. I know Voice Action is a slick app when it works. I just can't get it to work.