Verzion return policy

Discussion in 'Droid RAZR Support' started by Reecnrider8, Dec 31, 2011.

  1. Reecnrider8
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    Reecnrider8 New Member

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    So I had some trouble with my razor charging today so I took it into a verzion store and it wouldn't charged for her either so she got me setup and ordered me a new phone. So on the way home the phone finally dies and I plug it in to see shat it will do if anything and it starts to charge up and is working fine now. Now my question is do I have to send the old phone back or will I still get to keep it?

    Sent from my DROID RAZR using DroidForums
     
  2. shinobi13
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    shinobi13 Member

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    Well you could do the right thing and cancel the order. But if you are out to make a fast Buck. Sell it. Up to you and your morals.

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  3. Reecnrider8
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    Reecnrider8 New Member

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    I would like to keep it as a backup phone for the type of work I do but I don't want to be charged for it if i keep the new phone
     
  4. robert70
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    robert70 Member

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    If you don't send one of them back you WILL be charged.

    Sent from my DROID X2 using DroidForums
     
  5. shinobi13
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    shinobi13 Member

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    Well it wouldn't be activated the old one that is. did they ask for the old one back?

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  6. shinobi13
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    shinobi13 Member

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    Well there you go. Do the right thing!

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  7. robert70
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    robert70 Member

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    Yes they do, when you get the new one, there should Venis a return shipping label in the box.

    Sent from my DROID X2 using DroidForums
     
  8. Reecnrider8
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    Reecnrider8 New Member

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    That sucks but that's cool I get a new phone outta the deal

    Sent from my DROID RAZR using DroidForums
     
  9. scottysize
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    scottysize Active Member

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    Mine died the other day. Wouldn't turn on or anything. They sent me a new one and gave me the option to either put the new one on my credit card, or my account. They'll credit it back once they receive the old phone.

    You might not know it, but she put a new one on your account, until they get the old one back. Feel free to keep both, but you'll be paying for both.
     
  10. swallman
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    swallman Member

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    Yeah, you can keep both of them if you don't mind paying $ 700 for the one you don't send back!:biggrin:
     
  11. CTownDroid
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    CTownDroid Member

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    I'd keep the original if it's working and return the replacement if it is a CLNR unit.
     
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