Very Loose Headphone JacK

Discussion in 'Android General Discussions' started by abraham3660, Sep 12, 2010.

  1. abraham3660

    abraham3660 Member

    Joined:
    Aug 14, 2010
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    I have a rooted droid 1, and my headphone jack recently became very loose. I mean i will put my headphones in, and the slightest (and i mean slightest!) yank or pull and the headphones disconnect and the volume comes blarring out the speakers. My main question is i dont have a warranty, but if i take it into verizon will they even care or replace it?
     
  2. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    They should replace it under warranty, but I suggest unrooting it first
     
  3. hookbill

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    7
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +7
    Yes, remove the root and take it back. For some of us it's time that our d1 warranties will be running out in a months time. I debating on whether or not to send my D1 back because of camera issues. I don't have a problem with the cameral in my D2.
     
  4. abraham3660

    abraham3660 Member

    Joined:
    Aug 14, 2010
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Wait, so they'll replace it even if i DON'T have a warranty?
     
  5. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    If you bought it from VZW then you have a warranty, it isn't something you pay extra for
     
  6. abraham3660

    abraham3660 Member

    Joined:
    Aug 14, 2010
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    I bought it from someone off craigslist, so am i basically screwed?
     
  7. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    Unfortunately yes, to my knowledge VZW will not honor a warranty unless you are the original purchase holder
     
  8. hookbill

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    7
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +7
    Much to my surprise, that's not correct. Someone bought a Droid from somebody on Craigslist the other day and there was an issue with it. He called verizon, explained the situation and they are sending him out another phone.

    By all means call Verizon and see if they won't help you.
     
  9. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    Hook, I figured that might be the case...at first I didn't have the "to my knowledge" in my post, then I thought of the possibility of VZW replacing it.

    For the O/P you will probably have better luck on the phone as opposed to in the store, but either way Good Luck and post back with your results, we would love to know what they say about this matter
     
  10. abraham3660

    abraham3660 Member

    Joined:
    Aug 14, 2010
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    So you suggest talking on the phone (and do i just call customer support?) rather than going into the store?
    Also, should i still go ahead and unroot my phone even if i talk on the phone?
     
  11. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    To talk on the phone there is no need to unroot, but if they ask you to send it back after receiving a replacement you will need to.
     
  12. Royal2000H

    Royal2000H Member

    Joined:
    Nov 13, 2009
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    I have the same issue... along with terrible sound quality from my mic, so I might finally go for a warranty replacement.

    Is the replacement under warranty new or refurbed?
     
  13. DF Smod

    DF Smod Silver Member

    Joined:
    Apr 23, 2010
    Messages:
    11,457
    Likes Received:
    92
    Trophy Points:
    163
    Ratings:
    +92
    You will get a refurb, unless you get lucky and end up with a D2
     
  14. christim

    christim DF Super Moderator Rescue Squad

    Joined:
    Jan 23, 2010
    Messages:
    5,100
    Likes Received:
    2
    Trophy Points:
    153
    Location:
    New England
    Ratings:
    +2
    2 pages of posts on a lose headphone jack....had to see what was up:)

    The warranty is automatic and free, for one year from the date you purchased the phone. I got mine in November and it went on the fritz mid-January (had never rooted it at that point in time).

    You only get a new replacement phone during the first 30 days. After that its a certified like-new replacement.

    The original droid isn't available anymore so it is unlikely your phone would be replaced with a D1. Most of what I'm hearing is people getting D2 phones. I would think that if you'd rather have a different phone you might be able to negotiate that. After all, you bought *this* phone and want *this* phone replaced. However, if it is out of stock you are very sad but will settle for *that* phone... if you must ;)

    I don't know if that replacement phone ends up extending your current warranty period by a year from replacement date. No idea how long it is certified like-new for.

    My phone also has insurance. If the headphone jack loosens up I think I'm covered after my warranty period. If not I'd be bumming if something happened on warranty expire day +1.
     
Search tags for this page
android headphone connector loose
,
android headphone jack loose
,
disable headjack on galaxy s3
,
droid x2 loose headjack connect
,
galaxy s3 headphone connection loose
,
loose headphone jack
,

loose headphone jack android

,
my earphones disconnect from phone galaxy s3 when jogging
,
samsung galaxy s4 headphone jack loose
,

why is the galaxy s3 loosed from the headphone jack