That was more or less my point. It's as if they aren't allowed to have an outage. Now, if it starts happening all the time, or stays down for long periods.....then I'll be complaining as well. But so far, their 4g has been a little spotty at times, but still the best in the country by far. And I don't even remember the last time I had a dropped call, which is really far more important than faster data speeds. There will be a support group meeting for you and the cavemen at noon today.