Verizon Will Charge Customers $10 Per Month to Suspend a Line Voluntarily (Starting April 17th)

Discussion in 'Android News' started by dgstorm, Apr 14, 2016.

  1. dgstorm

    dgstorm Editor in Chief
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    If you are one of the rare few customers who sometimes needs to suspend your Verizon account periodically, you will not likely be happy with this news. According to a leaked memo (shown above), on April 17th, Verizon will no longer allow customers to suspend their account with no billing. Instead Big Red will start charging customers $10 per month to voluntarily suspend their account.

    Here's a quote from PhoneArena with more of the details,

    "The $10 rate is per line and can be prorated. During a 12-month rolling period, a customer can use the reduced access rate plan for no more than 90-days. Upgrade dates and service contracts are extended by the number of days that the account is suspended for. Verizon admits in the memo that adding a $10 monthly rate helps Big Red recover lost service revenue.

    The carrier says that its customers will now have two billing options for suspended accounts: full billing or the reduced $10 rate. If a phone is lost or stolen, and the customer hasn't used the reduced access rate during the last 12 rolling months, he/she will be allowed to suspend their account without any billing for 30-days."

    Although this is unlikely to impact very many consumers, it's tough to see this as anything more than fee milking. What do you folks think?
     
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  2. droidprincess

    droidprincess Super Moderator
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    I'm shocked they haven't done this sooner... I wouldn't expect any company to suspend any service for me with some sort of cost.

    ♡My Sexy Edge+♡
     
  3. johnomaz

    johnomaz Silver Member

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    Right now my DirecTV account is suspended and will likely go active next month. Wife lost her job in December and her income is finally starting to stabilize. I'd be pissed if they decided to charge me for suspending it. Its not like my contract time keeps going, that suspends too.
     
  4. Mustang02

    Mustang02 Diamond Member

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    That's how I see it. Why should we be charged to suspend? Another stupid greedy fee. It doesn't cost them anything to do it.
     
  5. boidsonly

    boidsonly Active Member

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  6. pc747

    pc747 Administrator
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    I was thinking it was getting close to 5g time.

    If I recall right before they launched LTE they were coming up with all these stupid fees to nickel and dime customers.

    Sent from my SAMSUNG-SM-N920A using Tapatalk
     
    #6 pc747, Apr 14, 2016
    Last edited: Apr 14, 2016
  7. Amagine

    Amagine Active Member

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    Going 5G shouldn't be as hard as going LTE was. 5G is largely an evolution of the LTE design than a revolution. LTE demanded an entire infrastructure overhaul. Before LTE many towers were backhauled by either standard copper trunk lines or slower point to point microwave bridges. Now, a majority of towers are fiber optic fed. This makes bandwidth increases from tower to tower or tower to central offices much much easier as well as the upper limit on data a single pair of fibers can carry is stupid high (if you want to pay for it.)

    What I I find interesting is, that they aren't keeping a military provision. Seriously, unless they are about to come way way way down on their international roaming options, it seems like a slap in the face to overseas members.
     
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  8. shockracer

    shockracer Active Member

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    Think this would be illegal to do to active service members.
     
  9. RyanPm40

    RyanPm40 Active Member

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    I would have expected a fee prior to this anyways..
     
  10. Gremlin

    Gremlin Active Member

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    Verizon does this for business account. Where I work, we are using Verizon as the phone provider. We have unlimited data and basically allowed to suspend a line for 3 months with no charge. However on those lines, I am allowed to change the plan to the lowest charge...
     
  11. liftedplane

    liftedplane Gold Member

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    guess I could pay to suspend my extra unlimited line. instead of paying $60 per month, I could pay $10 per month.

    That's about the only way this fee is useful, otherwise it's greedy and BS
     
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  12. akhenax

    akhenax Silver Member

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    Oh, so since I'm switching to TMo, I guess I'll suspend my line before the new pricing comes into effect to save some mula.
     
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