If you are one of the rare few customers who sometimes needs to suspend your Verizon account periodically, you will not likely be happy with this news. According to a leaked memo (shown above), on April 17th, Verizon will no longer allow customers to suspend their account with no billing. Instead Big Red will start charging customers $10 per month to voluntarily suspend their account.
Here's a quote from PhoneArena with more of the details,
"The $10 rate is per line and can be prorated. During a 12-month rolling period, a customer can use the reduced access rate plan for no more than 90-days. Upgrade dates and service contracts are extended by the number of days that the account is suspended for. Verizon admits in the memo that adding a $10 monthly rate helps Big Red recover lost service revenue.
The carrier says that its customers will now have two billing options for suspended accounts: full billing or the reduced $10 rate. If a phone is lost or stolen, and the customer hasn't used the reduced access rate during the last 12 rolling months, he/she will be allowed to suspend their account without any billing for 30-days."
Although this is unlikely to impact very many consumers, it's tough to see this as anything more than fee milking. What do you folks think?
