Verizon Rep.

Discussion in 'Motorola Droid 2' started by grgguy, Sep 13, 2010.

  1. grgguy

    grgguy Member

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    I called Verizon to complain about 2.2 update that has made my D1 slower . The guy told me I should'nt have more than 12 downloaded apps and that would make my phone run smoother and faster ? Is dude high or is this the sad truth of of Froyo -2.2....
     
  2. Taino Warrior

    Taino Warrior New Member

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    When it comes to V rep's it's a toss up who you get that knows what there talking about.
     
  3. Abe21599

    Abe21599 Super Moderator
    Rescue Squad

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    i have about 100 on my DX and it works fine..
     
  4. deadhed106

    deadhed106 New Member

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    had the same problem with my incredible, it has destroyed the battery life and made it slower than dirt. Talked to verizon the first time told me it was a bad installed reinstalled the update, phone locks up when apps are running, took it back to figure out battery life problem, rep told said that he would order new phone not to install update or just buy new battery. had no issues with 2.0 software and battery, now my phone will not last more than 30 mins with out charger...........
     
  5. Redflea

    Redflea Silver Member

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    That's a bunch of hoo-hoo...I have dozens of apps on mine and no issues.

    Best thing to do is a factory reset (Settings>Personal) - that can clean up lots of hard to diagnose issues. 2.2.20 is quite fast on my D2, you may have a few bytes crossed.

    Make sure you aren't running any task killers/task managers, android doesn't need 'em.

    If you have a bunch of widgets on many home screens that can slow things down...reduce your widget count to what you actually use. I recommend Launcher Pro rather than the stock launcher - faster/smoother and much better feature set.
     
  6. glenn

    glenn Member

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    I'm wondering if you have the free app Battery Status loaded on your device?

    It slowed my D1 down and sucked power (and slowed recharges).

    It eventually caused endless reboots.

    Once I freed myself from this app my D1 ran SUPER FAST with great battery life.
     
  7. paulhusker

    paulhusker Member

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    When you do a Factory Reset like you suggested on the Incredible, does it get rid of your apps, contacts, pics, videos, etc? Thanks!
     
  8. Martin030908

    Martin030908 Super Moderator

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    I laughed out loud at this (what the rep said).

    ZERO truth to that.

    Do they train these people AT ALL?
     
  9. hookbill

    hookbill Premium Member
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    Factory data reset, regardless of your phone does not affect anything on your sd card. You will probably lose your free apps but your paid ones will all be in the downloads in the Market waiting for you.
     
  10. Redflea

    Redflea Silver Member

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    On the D2, I've always had all apps restored, paid and free, after a reset, which is an improvement.
     
  11. everstar80

    everstar80 Member

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    totally agree with taino warrior. Sometimes you get someone that has to as other reps fifty million questions while putting you on hold or someone trying to read the manual to you. Its better someti/es to end the conversation with that rep quickly and eitherask to speak to the senior technician or go to your local store IMO.