Verizon rep tell's me market is bad

Discussion in 'Android General Discussions' started by johnzenobia, Sep 21, 2010.

  1. johnzenobia

    johnzenobia Member

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    So I was having trouble with my Droid 1 and waiting for Verizon to send new one. While I was in the Verizon store the rep told me that the market is bad and antivirus app's "FRY THE MOTO DROID" ( I don't use anyway's) and that they will void warranty if it was on there. I argued that if that was true how could anyone know this. She had no answer. Just thought I would share that, probably why Verizon is starting their own market. I can see it now after verizon has their own market they will claim that if you use any app in the google market we will void your warranty. Just like big brother regulating everything we do.
     
  2. OneTenderRebel

    OneTenderRebel Silver Member

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    I would say 85% of VZW techs have not a clue what they are talking about, and that is probably being generous. If I understand correctly than the new market is going to be mostly v-cast apps. There is no way they would disable Google market.

    sent from the great depths of my phones internet (thanks Al Gore)
     
  3. LifeIsABeach

    LifeIsABeach Active Member

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    Funny that many poeple have reported that Verizon reps installed AntiVirus and/or TaskKillers on their phones and now we have one saying AntiVirus will void your warranty. I would rather they said that then tell people to use them though. lol
     
  4. icculusX

    icculusX Premium Member
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    I have had many conversations where a verizon person tries to tell me things that are dumb. Sad when I know more than them haha.
     
  5. RoNYC

    RoNYC Member

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    I too had similar experience. I hope by the time I'm due for an upgrade, Google revisits selling phones ala Nexus one. I would certainly jump on that.
     
  6. jrmdroid

    jrmdroid Member

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    Yeah I am with you on this one. It is sad when you say something simple that they should know, like for example who is your Chairman & CEO of Verizon? They look at you with a deer and headlights look. The answer is Ivan Seidenberg. These people should know more then me. If you learn your phones you get every upgrade and you come to fourms like this you will defeniatly know more then VzW person at the store, sad but true.

    I have learned more about the Droid 1 on my own and here at Droid Fourms then I ever wanted to know. This site is the best in my opinion.

    in the OP if this is true this could kill anyone wanting a smart phone. As i am sure like with the vcast apps you will have to pay. I think that might just deter some of the dev's to go else where as I am assuming the development with the new market would be closed source. Just my 2 cents..

    Time will tell and we will all see what actually happens. I am a firm beliver it is only a rumor until someone at a very high level puts it in writting and distributes it for the world to see.
     
  7. jrmdroid

    jrmdroid Member

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  8. FranklinWalker

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    yes i have the same experience
     
  9. hookbill

    hookbill Premium Member
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    To be fair to the reps, they have to know a something about every phone they have out there. Naturally they are going to develop opinions and get misinformation.

    If you look at Verizon's web site I recall seeing in there that it recommends you get a task killer. Most of us now realize this is bad info. But the reps just gather what they can on all the different phones and try and have a general knowledge about all of them.

    We specialize in Android phones so yes, we know more then they do. They don't have that luxury.
     
  10. jrmdroid

    jrmdroid Member

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    hook, you are correct. They need to know a little about each phone. However, i have asked several of the reps basic questions where they could not answer. I do not recall the exact questions at this time.

    I also did ask them if they get trained on new phones coming out. They all told me yes and I left it at that. So I assume they get a basic overview just before the phone is launched on launch day.

    maybe I am being a little harsh so forgive me, please....:)
     
  11. Josefius

    Josefius Member

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    Yep, one told me that the Droid 2 would not have the slide out keyboard. I bet he feels stupid since the release.



    Sent from my Droid using Tapatalk
     
  12. nateccnn

    nateccnn Active Member

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    And to be fair...every once in a while...there are some pretty dumb answers posted on this site too. It goes both ways. Every walk of life experiences the same thing. People think they know what they don't understand. It's human nature I guess. I do it too.

    Nate
     
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