Verizon Remote Diagnostics is running on my phone. Why?

Discussion in 'Android General Discussions' started by rdguy1, Mar 28, 2013.

  1. 94lt1

    94lt1 Super Moderator
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    @badbiosvictim I need to point out to you that this site, started as a strictly verizon support site. And while you may see us as fan boys for not agreeing that your device is hacked... You are certainly welcome to your own opinion.. I will also point put that I have 4 first gen droid razr maxx's.. The phones are identical to your droid 4 minus the keyboard.

    That said.. I've never had any issues with this app. We've discussed this app at nauseum when the devices came out.

    Yes the app is intrusive.. Yes if you can root the device you can freeze this app.. Now...this is all up to your personal preference.
    .

    If you don't like what verizon is doing.. The best thing you can do is leave them. But you will find that all carriers have implemented an internal diagnostic app so that they have fewer returns from poorly diagnosed issues...trust me.. If verizon had really wanted to "hide" this.. They could've hidden it in any of their bloat apps...
     
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  2. mountainbikermark

    mountainbikermark Super Moderator
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    I'm AT&T after switching from T-Mobile. Definitely not a Verizon fanboy.
    Perhaps read post #32 as he is trying to help you out.
    If you are intent on sticking with Verizon as your carrier, regardless of the reason, and are going to install a custom Rom as you have stated might I suggest you research the most vanilla available and install it?
    One thing to remember about this particular forum is it is not pro or anti any carrier, has no official opinion on any bloatware installed by any manufacturer or carrier. The forum reports the facts in the news section, unless it specially is labeled rumor, and the members take it from there. Any opinion any staff member may present is opinion only and not necessarily the same as the official forum stance. We have a very active area where staff members feet are held to a hot fire to continually keep this forum the best that it can be .

    Support Our Troops !!!
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  3. badbiosvictim

    badbiosvictim New Member

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    FoxKat wrote: "As I mentioned before, downloading ANYTHING from third party app hosting sites places you at risk of getting a virus or other malware. Google scans EVERY app file and makes sure they are clean."

    Please define 'clean' and cite your source that "Google scans every app file and makes sure they are clean." Google does not search for backdoors in apps. Google allows apps to have numerous permissions that are not necessary. The permissions enable spying. For example, compare the permissions of an open source flashlight app to the most popular app that the FCC almost fined for being a stalker app.

    Brightest Flashlight app scam FTC reaches settlement no fine BGR

    There are so many apps in Google Play that are 'stalker apps' that a senator introduced a bill to ban them:

    Mobile spying apps fuel domestic violence U.S. senator says PCWorld

    There is no record of any open source Linux app or android app downloaded from an open source repository, such as f-droid.org, being infected with malware or spyware.

    94lt1, you are fortunate if indeed your four Razr Maxx phones actually did not have Verizon Remote Diagnostic running in the background exfiltrating your data. How do you know? Data usage in settings does not list all the apps running in the background. Download autostart, alogcat, catlog or other monitoring tools from f-droid.org to ascertain a complete list of apps that start up and apps that run in the background.

    I did not write fan boy because of lack of acknowledgement that I am being hacked. I didn't create this post. This post is not about my being hacked. This post is about Verizon spying.

    I wrote fan boy because of lack of acknowledgement that Verizon Remote Diagnostic is spyware similar to Carrier IQ which is spyware. Hackers can infect new phones and old phones with Carrier IQ and/or Verizon Remote Diagnostic. Victims perform forensics on their phones, research the description of these programs, reads cell carriers installed them and naively believes this.

    I also wrote fan boy because of lack of acknowledgment that rooting to 'freeze' an app does not suffice. As I wrote before, root can be fakeroot. No actual superuser privileges. Frozen apps can be unfrozen by Verizon, nation-states and hackers. The solution is to remove spyware, not to freeze spyware. Installing a custom ROM will remove spyware. Of course, hackers can hack the custom ROM.

    Advising to install a vanilla ROM does not suffice in today's mass surveillance state. As I wrote earlier, I would prefer to install Dark Matter, Replicant or Guardian ROM but they developed for the Droid 4. Thus, I have no choice but to install a Vanilla ROM. I consider CyanogenMOD and Paranoid ROM to vanilla.

    Thereafter, hackers will continue hacking but hopefully Verizon and Motorola will not procure my personal data from my unactivated phone. The following is more symptoms of hacking:

    Numerous system files have a skewed timestamp of 12/31/69 at 7 pm
    Screenshot of /fstab to mnt is at http://i.imgur.com/dFeSefo.png
    Screenshot of /pds to sys is at http://i.imgur.com/StC54mF.png
    Screenshot of /sys to xbin is at http://i.imgur.com/BEVF0kf.png
    Other hacking:
    Hackers tampered with the camera's auto focus. Initial photographs of my infected and implanted Toshiba Portege R100
    laptop were out of focus. Hackers tampered with the flash setting causing the flash to turn on and over expose
    photographs. I could not turn off the flash. I installed open camera app from f-droid.org which solved the problem.
    However, hackers deleted the photographs of my Toshiba Portege R100 implanted motherboard.
    hackers deleted some of my plain text files.
    Hackers tampered with the stock alarm clock and the alarm clock app from f-droid.org.
    Hackers deleted email address from my contacts. Hackers altered the settings of my email accounts in K-9 email
    client.
    Hackers tampered with Firefox browser and Opera browser. Cannot open emails in my mailbox.org account. Cannot go to
    inbox of my ruggedinbox.com account.
    OI file manager cannot move files.
    Open file manager cannot create a folder and cannot rename a file or folder.
    VLC and Just Player quickly stopped working.
     
    #27 badbiosvictim, Jan 20, 2015
    Last edited: Jan 20, 2015
  4. Ollie

    Ollie Droid Does

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    Once you are rooted you don't even have to install a different rom. You can simply freeze the Verizon software at your leisure. Freezing it will guarantee that symbolic linkings, dependencies are not broken.
     
  5. badbiosvictim

    badbiosvictim New Member

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    moderator warned against removing Verizon Remote Diagnostic. I have a higher standards for moderators. Moderators need to back up their advise by citing sources. Moderators didnt. Thus, I spent more time researching.

    Verizon remote diagnostic is safe to remove.
    Safely Frozen Apps - Jelly Bean 98.72.8 - Droid Razr Apps Games and Accessories - DroidRzr.com

    So are Verizon's two other spywares safe to remove:

    "RescueSecurity and Help Center should ALWAYS be frozen or removed unless you want Verizon to have easy access to your phone. Besides the 2 BugtoGo files in BIN I am sure they have more ways to spy on us but we really make it too easy with the afore-mentioned apps."

    Safely Frozen Apps - Jelly Bean 98.72.8 - Droid Razr Apps Games and Accessories - DroidRzr.com
     
    #29 badbiosvictim, Jan 21, 2015
    Last edited: Jan 21, 2015
  6. mountainbikermark

    mountainbikermark Super Moderator
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    12/31/69 is a bug in coding introduced when alleviating the possibility of a world wide computer systems crash on 1/1/00. Unix Epoch time officially began 1 minute after that. Since yours is showing 7pm it is stating you are located in the central United States time zone so in essence 7:01 is the beginning of Unix Epoch. The lemonade factor in that date showing up is a flag of corrupted files within your device. They are most prevalent in photos , music and sms's.
    I'm not going to provide links because it is readily available in a Google search.

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  7. Ollie

    Ollie Droid Does

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    Did you ever flash another rom to see if it stopped the backdoor?
     
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