I have had the droid :motdroidhoriz: for about a month 1/2 I love it!!! The past few days the leaf side of touch screen has not work just the very end I can't use my return button . We did a hard reset with verion and it didn't work Verizon toll me they can't fix it and they will send me a new phone not arefurbish one. I paid 1 year pricing for the phone and do not want a used phone. After 1 1/2 months .. (I do not want to replace a month and ½ old phone with a used one! ).. My replacement phone came in today it is a refurbish one. And verizon refuses to replace it with new one even know it is under a one year manufacture warranty...can any one help? Thanks for the input.