My rezound went into a constant reset loop yesterday. Pulling the battery did not help. I lost count after 15 resets in a row. I went to my local Verizon store and they determined the phone was broken. They had to give me a loaner Eris and order a rezound as they said they did not have any rezounds in stock and that they now have to order that phone if a customer wants it. ??? Is Verizon discontinuing the rezound? Maybe they just said that so they did not have to give me a new one.