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- Feb 28, 2010
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Just wondering if anyone else has run into this issue.
I had my mobile alerts set up on Facebook to send me a text/sms whenever I got status updates from certain people, or messages to my inbox...etc.
They just stopped working late last week. Other friends of mine on different carriers still get them. Even my son and sister (on Verizon) who don't have smartphones are still getting them. And yet another friend who has the D1 still gets them. I asked two people I know who have the X to try to activate the alerts by texting the letter F to 32665 (FBOOK) to get the confirmation code required to activate them with Facebook. No response.
I checked to make sure there were no changes to my plan, especially messaging block...i.e..premium text, etc. I have no restrictions whatsoever, so I know that's not the issue. I get updates from other premium text services like The History Channel...etc.
I'm curious, if since the newest release of the Facebook app has "push" capabilities that Verizon has blocked these text alerts as they may see it redundant.
But that would affect people on the D1 also, since they have 2.2 and push ability with the FB app.
Anybody else experiencing this? Or heard of whats going on? Or should I just call customer service and see whats up?
Of course, I sent a message to facebook, but you just get one of those generic responses/emails saying if you follow their steps and it still doesn't work, then it must be a carrier issue. Weird how the other two phone on my plan still work :-/
I had my mobile alerts set up on Facebook to send me a text/sms whenever I got status updates from certain people, or messages to my inbox...etc.
They just stopped working late last week. Other friends of mine on different carriers still get them. Even my son and sister (on Verizon) who don't have smartphones are still getting them. And yet another friend who has the D1 still gets them. I asked two people I know who have the X to try to activate the alerts by texting the letter F to 32665 (FBOOK) to get the confirmation code required to activate them with Facebook. No response.
I checked to make sure there were no changes to my plan, especially messaging block...i.e..premium text, etc. I have no restrictions whatsoever, so I know that's not the issue. I get updates from other premium text services like The History Channel...etc.
I'm curious, if since the newest release of the Facebook app has "push" capabilities that Verizon has blocked these text alerts as they may see it redundant.
But that would affect people on the D1 also, since they have 2.2 and push ability with the FB app.
Anybody else experiencing this? Or heard of whats going on? Or should I just call customer service and see whats up?
Of course, I sent a message to facebook, but you just get one of those generic responses/emails saying if you follow their steps and it still doesn't work, then it must be a carrier issue. Weird how the other two phone on my plan still work :-/
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