WTF! I have three Droids and a mobile laptop.... Normally satisfied with the services, but now am extremely aggravated! I recently had to return a Droid and was sent another one... I just had to send a second Droid back and I got a "certified like new" replacement... I came home 2 hrs later, put the phone on charge...NOTHING! plugged it into computer... NOTHING! My other Droids work fine with the same plug and USB... But this phone wont do anything.... I call customer service and they say they will send me another "certified like new replacement" Hell NO! give me a new phone that works! I spend $400 a month for phone services and these phones were new a few months ago... Now 3 are worthless! and I have to wait 2 more days to Maybe GET a Working Phone! They give us crap replacements so we will just give up and buy the newer versions to make more money! They are scamming us!!!!!!!