Sometime within last 3 to 4 weeks my Verizon Galaxy S4 just stopped ringing when I received a call. I can't think of anything that I could have done to change it. I only just today did the latest update from Verizon, but that made no difference at all. It vibrates on most everything, except when using keypad as I can't get a peep or a buzz out of it I'm not sure how to do the soft resets or hard resets or I would try those. Any help would be greatly appreciated!!!!