Verizon Galaxy S4 - Problem of not ringing when I incoming call

Discussion in 'Samsung Galaxy S4' started by August59, Nov 7, 2013.

  1. August59

    August59 New Member

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    Sometime within last 3 to 4 weeks my Verizon Galaxy S4 just stopped ringing when I received a call. I can't think of anything that I could have done to change it. I only just today did the latest update from Verizon, but that made no difference at all.

    It vibrates on most everything, except when using keypad as I can't get a peep or a buzz out of it

    I'm not sure how to do the soft resets or hard resets or I would try those.

    Any help would be greatly appreciated!!!!
     
  2. dezymond

    dezymond Tech Support Mod
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    Have you tried a battery pull? Usually for glitches like this a battery pull will help. Also helps to leave the battery pulled for a good minute.
     
  3. August59

    August59 New Member

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    Thank - I tried that and it didn't work, but I got to checking and it will not play music or anything audible. It's almost as the speaker is dead or unhook. I guess it will have to take a trip to Verizon and I hate that!
     
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