I am having the same issue. It really is not hard to link a website in real time with inventory, or to auto assign inventory with orders. I work for Amazon.com and I deal with orders all the time that need information from the customer's end. This doesnt mean we give the person's items to someone else, the items get auto attached to that order. That is why some times will actually list exactly how many are in stock. This is poor customer service in my opinion, and if they cant get it back in stock within a week I am cancelling. Also, I would like to point out that they already charged me in full for something they probably never had enough for. I ordered it in stock, not pre-order or backordered.