Verizon Does a Good Deed: Won't Charge Sandy Struck Customers for Text and Voice

Discussion in 'Android News' started by dgstorm, Nov 8, 2012.

  1. dgstorm
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    dgstorm Editor in Chief Staff Member Premium Member

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    Sometimes Verizon certainly makes it easy to be angry at them. Between rate hikes, broken promises, locked bootloaders and long waits for updates, it's not hard to be frustrated. Sometimes, however, you just must give credit where credit is due, and in this instance we shout out a hearty "kudos" to Verizon for something they did recently. In the wake of hurricane Sandy, Verizon has chosen not to charge customers for both voice and text if they were in the areas affected by the super-storm. Here's a full quote with the details,

    Source: Verizon Support
    2 people like this.
  2. pc747
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    pc747 DF Administrator Staff Member Rescue Squad

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    good to see. With that said I believe all the carriers are doing that or something similar so I am thinking vzw did not want to be left out (bad for pub).
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  3. soulpatch
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    soulpatch Active Member

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    they should be waiving the data charges as well since many of these people are now reliant on their phons as their only internet connection to look up items for help, phone numbers, email family/friends, ect. Skipping that is basically giving nothing up and just a fake showing of compassion in my mind...
  4. pollardhimself
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    pollardhimself New Member

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    Guest their re-distrusting that new $30 dollar upgrade fee :D
  5. dgstorm
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    dgstorm Editor in Chief Staff Member Premium Member

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    So, you are implying that all those extra fees are there to help cover costs for PR stunts whenever there is some random disaster? ;)

    Perhaps in the future (if we have more transparency), they won't call it an upgrade fee, they will call it the "Potential Random Disaster - Make Us Look Good Fee."

    What other creative names might we see for fees?
  6. tjk629
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    tjk629 New Member

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    Verizon always does this during natural disasters.
  7. JoDroid
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    JoDroid Member

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    If you lived in the Sandy Storm area you would appreciate it as I do. I was fortunate as I did not lose my lights or landline but there were thousands who did and still don't have any heat! I had a huge tree fall on my Jeep Cherokee which still has not been removed, but I consider myself very fortunate as some trees that fell killed people or ruined homes.

    Verizon also set up many kiosks for people to use their chargers, phones and internet service. Thank You Verizon!
  8. jseah
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    jseah New Member

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    So this would suck for the people who has switched over to Share Everything since they get unlimited calls and text anyways. It won't cost Verizon anything.
  9. UncleVanya
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    UncleVanya New Member

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    No good deed seems to go unpunished.

    Sent via Tapatalk...
  10. FunN4Lo
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    FunN4Lo Member

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    I am in Southern Louisiana. VZW has done this several times for us. After Katrina and Gustav I had 1,000+ bills (Katrina was several months in a row) with overages because of storm conditions. They waved those excesses after I asked the first time, and then automatically after that.
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