Both of our Droid2s (unrooted) were experiencing occasional screen freezes where the only way out was a battery pull. We have mostly the same apps, all highly recommended in the reviews. Factory reset one D2, didn't solve the problem. Took them both to VZW where they took them into the "back room" and put them on the computer. Rep brings them back about five minutes later and says there were "bugs" in both, more in the one that had a factory reset a week earlier. Did they really do anything, or was this just their way of patting me on the head and hoping I would go away? What "bugs" is he talking about? I guess I got the issue on record, so if it freezes again, I may be entitled to a replacement. Can't predict what causes the screen freeze or when it will happen, and can't leave the phone in the frozen state for long, as we need the phones constantly. Would an app like Lookout prevent these "bugs"? A few hours after VZW cleansed the bugs from our phones, I had opened an app (Sundroid) and when I tried to change the location, the phone crashed. Coincidence? Sundroid is a very highly rated app with no complaints I've seen about crashes. We rarely turn our phones off. Would power cycling them every couple of days help alleviate the screen freeze problem? Thanks for any advice!