Verizon charging for GV text messaging?

Discussion in 'Android General Discussions' started by Guindalf, Dec 11, 2009.

  1. Guindalf
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    Guindalf New Member

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    I set up a second GV account using a Google number so I could use texting. I'm not a big fan/user, so even a $5 plan makes no sense to me, but I have one or two people who send the occasional text.

    However, being under the impression that I could utilize the data part of my plan instead of incurring costs, I sent and received a few through the GV account. Afterwards, I checked my Verizon account and saw 27 texts (at 20 cents each!). WTF???

    I called and explained the situation and was told that ALL GV texts as well as IM messages were chargeable at the text messaging rate.

    Is this true for you or is there a way I need to set up GV so no costs are incurred?
  2. GadgetRick
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    GadgetRick Member

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    I find that hard to believe.
  3. hookbill
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    hookbill Premium Member Premium Member

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    They don't have anything to do with GV. If you got charged then you had to of used your regular texting and just thought you were using google voice.

    When your doing a text in Google Voice you will know it because you will not have word complete available. That's the easiest indicator. Perhaps you were in a conversation with someone and they text you back at your regular number? If you replied, you would of course be on Verizon's texting at that point.

    I've never been charged for using Google Voice, it's a different number. Verizon isn't even aware of if you have a Google Voice number according to a rep I spoke with. (Yes, I know):)
  4. medicTHREE
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    medicTHREE New Member

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    are you getting text notifications in your messaging app from GV? If so, you are going to get charged. you need to only use the GV app. Nothing else. Turn off SMS notifications in google.com/voice
  5. unknowndroid
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    unknowndroid New Member

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    BINGO!!! That is the issue.
  6. kbrede
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    kbrede New Member

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    I remembered reading a FAQ on that, here it is.
    http://www.droidforums.net/forum/droid-faq/2758-google-voice-faq.html

    7. What about text messaging?

    Text messages you send and receive via the Google Voice app are free. However, if you have your Google Voice account set to forward SMS messages to your Verizon mobile number, those SMS messages are treated the same as any other sms messages.

    <snip>

    If you would like to conserve SMS usage, it is possible to have your SMS messages forwarded to your Gmail account. This can be done from the Google Voice website under Settings > Voicemail & SMS. This is a good workaround for the GVoice 5 minute refresh problem. GMail is pushed, so any SMS messages forwarded to your Gmail will be received instantly. Remember to disable SMS forwarding to your mobile if using this method.

    Kent
  7. WhiskeySix
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    WhiskeySix New Member

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    Kent's right on the money. I use GV for SMS with no charges. The trick is to turn of TXT forwarding.

    https://www.google.com/voice#phones > [edit] Mobile > Recieve SMS <- UNCHECK THIS
  8. Elysian
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    Elysian New Member

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    Or, disable texting completely with Verizon, like I did. That way, the ONLY way I can receive a text is from GV.
  9. backlash
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    backlash New Member

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    How did you do that?
  10. backlash
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    backlash New Member

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    When I go into my google voice app, go into SMS, when I start typing a message I get the suggestions of words it "thinks" I'm trying to type, and if I tap one of those words, it pops it into my message.

    Are you talking about that or something else? Where it just automatically puts in a word it "thinks" you're trying to type even if you don't select it.
  11. calicocal
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    calicocal New Member

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    To text using google voice do I need people to send texts to my google voice number, or can they still text my normal Verizon number?
  12. hookbill
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    hookbill Premium Member Premium Member

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    To get the text free of charge and not have it count against your Verizon account they should use your Google Voice number. Also as mentioned previously make sure you set your phone up so that your notifications don't come through Verizon or else you will be charged for those as well.
  13. calicocal
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    calicocal New Member

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    I get unlimited texts, but I am moving to a place with no cell coverage. I heard that GV could receive texts over wifi. How do I do this?
  14. boostdscoob
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    boostdscoob New Member

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    how many cheapasses buy a $300 phone? really? i pay $30 a month for unlimited everything but minutes.. so instead of receiving a random crazy $200 bill due to overages, why wouldnt you just pay the $30 and not have to worry about overages.
  15. hookbill
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    hookbill Premium Member Premium Member

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    Gee, I don't know. 30 x12 =360.00 a year. That could be why.:icon_eek: I pay 60.00 a year that's enough.

    I also didn't pay 300.00 for the phone.
  16. Elysian
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    Elysian New Member

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    Maybe you have 30 bucks you don't mind paying a month, I don't. I'm not going to pay extra for texting when it's available for free, period.
  17. WhiskeySix
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    WhiskeySix New Member

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    Texts sent to your GV number are actually stored on a google server somewhere.... just like your gmail. You read these texts by connecting to the GV server over the internet. You can read/write these text messages from any internet-connected web-browser (voice.google.com). Your droid also happens to have a Google Voice app that does the same thing as the browser... it goes over the internet to the GV Server to send/receive text messages.

    That's all free.

    What costs money is that you can configure the GV Server to forward text messages it recieves to your Verizon phone number. Verizon doesn't discern between a text message recieved from the GV server and your friend Hank. They'll happily charge you for both.

    So here's what I did: I sent a text message to the 10 or so people that I text the most. The message basically said "This is Matt, please use this as my mobile number". So 99% of all texts I get are from those people and thus are free.


    hope that helps.
  18. backlash
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    backlash New Member

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    That's what I did..............except my name isn't Matt :p I just sent out my google voice # asking people that if they need to text me, text me at my google voice #.
  19. WhiskeySix
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    WhiskeySix New Member

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    To make it less confusing for them, I just told them to replace my mobile number all together. If they call my "new mobile number" (GV#), it rings through to my mobile. If they TXT my mobile, I get it for free :)
  20. takeshi
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    takeshi New Member

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    I also suggest switching completely over. You can do a partial change but it's a pain for your contacts IMO.
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