Verizon CEO Discusses Unlimited Data, Pricing and More at Investor's Conference

Discussion in 'Android News' started by dgstorm, Sep 24, 2013.

  1. kodiak799

    kodiak799 Gold Member

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    Of course....You're talking about a scenario where there's now one pie (instead of two) for wireless and cable.

    Consumer value isn't always created by lower prices, but sometimes thru additional services or content. And I think we've seen some of that, but more for people with multiple lines than individuals.

    And the CEO was correct about limited bandwidth. Additional spectrum can be offered (by the FTC, I think) or bought (from cable/satellite), but as it stands there are limits to what is currently available. Maybe new tech will change that, but even then don't expect to see a $30 truly unlimited plan where people start dropping home broadband. Haven't been able to find any articles, but I have to believe as usage and the # of users has increased that the cable companies have upped their access fees to the wireless providers.
     
  2. droidbionicmaster

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    The only thing I don't like is the data caps I still have unlimited and will keep unlimited. Its hard to believe some cable companies are capping Comcast is testing it out but still we shouldn't be told how much we can use.

    Sent from my DROID RAZR HD using Droid Forums
     
  3. Hugh Jass

    Hugh Jass Senior Member

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    It's not that I disagree, I just think too much take and no give, and therefor Scum. If they offered better features and brought on more customers, that'll cost them money? That's not logical. They have some very bad business practices, some of which aren't even in the discussion at hand and no matter how much pressure irritated customers push they'll resist.

    Scum.
     
  4. bigdad63

    bigdad63 Member

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    And do not forget the sudden move to most phones negating the cheap simple easily exchangeable and expandable storage format of the SD card which will, surprise surprise,force more people to use more cloud storage
     
  5. dgstorm

    dgstorm Editor in Chief
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    You make a solid point with a great argument gadgetrants! Thanks for adding to the discussion. I knew someone would be able to offer a counter-point to some of my article's innuendo. There are almost always two sides to every argument. :)
     
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  6. huskur

    huskur Senior Member

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    The part that gets me is this: (I have been with verizon since Oct.23 1999) They introduce the "smartphone" for the general population (non-blackberry, it was already established) Android and iPhone. You get lured in and they tell you how awesome their coverage is (and it is) how fast their 4G is (and it is) and tell you "watch the game on NFL mobile app" then use Pandora and stream music and get you used to using all these data consuming apps the whole time you have unlimited data. Thats all fine and good. Then comes the tiered crap.....and they tell you basically......"still use all those apps but use someone else's data". Now that is crap...I have to use someone esles network and STAY OFF Verizons? I don't get it. Why should I have to use my home Comcast wifi or my employers Comcast wifi or free public wifi when i go places (which "open" leaves you vulnerable) on my VERIZON device? I use my phone the way it is supposed to be used.....just like they advertised. I stream BTN2go a couple hours a day.....use pandora all the time at work and in my truck....I use between 10 and 20 GB monthly (30 during football season). I don't "abuse" it. I just "use" it for what it is. Yes, I have unlimited data. I pay full price for my devices to keep it. Some may ask "why not just hook up to wifi?" Well....I have wifi at home and wifi at work and wifi is just about everywhere you go...the fact is 4G is safer and faster than most public wifi's and really, if I wanted to hook up to wifi all the time...I would just use my tablet and carry a tracfone.
     
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  7. AECRADIO

    AECRADIO Active Member

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    Service with VZW goes dark quite often for me. Usually the time is occurring late in the evening, and I see the signal level drop, I lose 3G, then it goes to 1X, then nothing. I get 'spurts' of service, then it goes out, and flutters up and down for hours, then I see the 3G indicator and it remains.
    I perform cell site work, and these actions are not part of the site's normal operation, as and 'data grabbing' is handled at the switch side, these are brown-outs of service.
    But if people are complaining about cost, then everybody desiring a new phone should buy them and forego the subsidy rape plans we have grown accustomed to, and request a lower average monthly bill for direct purchase.
    You get businesses t listen best, when you talk with your wallet!
    Want to help make these people 'see' the light, start dropping services, opt out of costly plans, and buy your phones over the subsidy rate, which actually forces people across the board to pay more for a form of phone welfare.
    No subsidies, means less deadbeat churn, higher profits and possibly, better monthly plan charges.
    I buy my phones, I prefer to own them outright as I have disdain for being placed on a leash over my choices.
    When the majority yells, the people listen, especially when they can make their money speak on their behalf, you can make a difference if you CHOOSE to. Networks run on money, when that begins to dry up, they rethink their strategies, and offer suggestions on how to retain their customer base, knowing it is not ONLY pricing that matters, but the entire business model that needs an overhaul!
    When shares drop due to poor performance, rest assured, the people pulling the strings WILL be paying attention.
    All networks suffer churn, it's part of the business, but extreme loss due to churn and dissatisfaction are two different issues rolled up as one.
    VZW does have the best service, and sure, in many ways they can improve, but the current plans/pricing is not sustainable to the customers, we WILL look elsewhere to get VALUE from the money we spend every month. Rural areas (RSAs) are hardest hit with repairs when outrages occur, this is because the revenue from these areas is not on par with metro areas (MSAs).
    The rural portion of the network is the last to get restored service, and this should never be allowed to occur, but does, and often.
    Business will always be business, and this should never be a part of customer service, they are mutually exclusive, as they serve two different masters.
     
  8. TheOldFart

    TheOldFart Active Member

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    Verizon luring you into using data and then you finding out that you overrun your 2GB or whatever is sort of like Google and some of the phone manufacturers having low memory and no SD expansion and then charging you for cloud storage. They are both expecting you to need more of both than you thought and having to pay either the cell company or the cloud storage company for what you need.

    Yes, I would like to have unlimited 4G data and never use wifi on my phone, but I can work around it easily. At home, I'm mostly on the computer, but if I want to web surf on the couch or in bed then I use either my tablet or phone on my secured wifi. Most times that I'm out there is wifi available. Does it really matter that the wifi is open if you're just web surfing the news, weather, Amazon, Newegg, etc? (Q: Does it put my phone at risk if no sensitive data is sent?) If I want to buy something or enter a password then I just turn off wifi and connect via 4G. I've only had 3G until I got my One last week, so I'm used to using my phone this way for the past 4 years. I've never had a problem. I've also never hit 1GB of Verizon data. Carrying a tablet and a basic phone is not an option. That is 2 devices compared to one and even the smallest 7" tablet is way to big to carry. Even the HTC One is pushing the max size for me, but it was worth it for the screen and speed. I don't stream music on my phone. I have about 18GB of MP3s loaded and listen to those through BT headphones or just use my Rockboxed Sansa Clip+ or iAudio7 with IEMs. I used to stream Pandora, but ended up not liking it as much as listening to the music that I already have. The sound quality is much better with even MP3 256 than it is with Pandora. To pay $550 more for the HTC One and then do that again in 2 years was not worth it to me to keep my unlimited data.
     
  9. Narsil

    Narsil Silver Member

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    Dear Mr. CEO:





    [​IMG]

    [​IMG]
     
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  10. maomao

    maomao Member

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    I am seething. Verizon, better coverage? What coverage? I've had VZW since 12.22.1998? Okay, it's 14 years this December. Now I live in a hood with Frontier landlines - it was VZW! The reception is crap to be way too nice. I have phone calls go to call history sans the phone ever ringing. I've had times when I have no phone signal and I get a message that there's no phone network but I can call emergency services - really? The wifi is so bad sometimes the RAZR will turn it off on its own. So the 4G, 3G and wifi are all garbage. About 10 days into this Billing cycle I was to about 3 gig and I was being conservative usage wise. Which was screwing me since I'm job hunting.

    I would LOVE to change companies but since my speed is guaranteed to go from crap to parvo puppy poop on purpose after 2 or 2.5 gig of data with all the cheaper companies - I just want to scream.

    Has anyone used network extenders? Do they work? I mean are they cost effective? I read some reviews that were awful. Tell me anyone except VZW builds and sells them, Please.

    "Security is always excessive until it's not enough." —*Robbie Sinclair, Head of Security, Country Energy, NSW AUS
    Sent from my DROID RAZR via Droid Forums
     
  11. sharkattack99

    sharkattack99 Active Member

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    I would be happier with Verizon if they would have left the ppl with unlimited data alone "grandfather" and just did the share everything crap to the new customers. If it wasn't for Verizons great network I woukd have switched. So know I have to pay full price for my phones kinda sucks. Cause the share everything would cost me way more money. Its just ridiculous.

    They just wanted more money thought hey ppl are using lots of data lets drop the unlimited and start charging for tiered data so we make more. Ya I know a company has to make money but how much is to much profit and at the cost of what ya know.

    Sent From My Samsung Galaxy Note 2!
     
  12. Amagine

    Amagine Active Member

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    Most of this is incorrect. Verizon especially has spent untold BILLIONS on backhaul support. I work for a Fiber optic provider that, for the last 3 years done quite a lot of work for most of the big three. In order to haul back to the exchanges, they have been moving towers from reams and reams of traditional copper circuits to fiber optic networks. Honestly, there have been times I have been :mad:, but one thing I can tell you is that Verizon is hardly sitting on its laurels when it comes to bandwidth.
    Some of the last LTE backhaul projects we won bids for are now wrapping up. Some of the first markets are already on to upgrade paths, bigger circuits, additional fiber and such. LTE-A is already on the table. That all comes at a cost. While I prefer having Unlimited data, I also know Bandwidth is mathematically limited. You can't cram 100 phones asking for 1 meg files at the same second on a 50 mb/sec circuit, just for an analogy.

    I personally have been looking at other cell companies as I know the grandfather clause will soon phase out. I hate to say it but the devil that is the CEO of Verizon is right. ATT is at least a year behind. Sprint might be able to catch up faster than 3 years but, still they are behind.

    Their tactics on phones aren't the only place they have been tight on. You should see my calendar for Verizon network freezes (areas that I can't make changes to the fiber route as it might take them down for .0001 seconds). Looks like a calendar in baseball season :icon_eek:. They stop their own builds for MAJOR circuits any time an iPhone comes out. Not even ATT used to do that.

    I hate Verizon and Verizon knows that everyone hates them. But on this side of the business they basically print money. Until they hit a wall as far as customer service. Which I suspect will be in a few years, this is what we have to put up with as consumers.
     
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