I worked for a company years ago and at that time i was able to get on a $20 a month rate plan(750mins 1000n&w data was free for awhile but a customer service rep deleted that by accident one time years ago but i still had unlimited). Well I haven't worked for them in many years. When I quit, The company's Rep was supposed to switch my rate plan to a regular one. Well this never happened and i have been on this plan since. According to an article i read Verizon is doing an audit to find all of these mistakes. Supposed to save them millions a year. the Verizon rep told me "we shook the tree and your number fell out" lol Im not complaining really but it does suck that i will be switched to a new rate plan and loose my unlimited data. I recently purchased a Note 2 at full retail even though i was eligible for an upgrade so i could keep it. Another thing that stinks is i have insurance on this phone. if they switch me to a brand new plan and i use this phone i wont be able to keep my insurance. they haven't done it yet but it should switch over in a couple of days. I should probably do an upgrade on this line via the website before they switch me over and i'll at least be able to sell the new phone and get a few bucks back. Just a heads up to anyone that this might effect.