Hey guys, My name is LC & I'm 21. I've had my droid since January and I absolutely love it. I recently started a job in Peru, IL as a Verizon Agent. I have to say, not one person has yet to come in that I haven't told about how great the phone is! I've had some of my own issues which of course have been takin care of by Verizon. Yes I'm still learning, but if anyone is having issues and would at least like to know if your issue can be resolved through manufacturers warrently or your purchased insurance... I will be happy to help you out. I respond quicker to emails then anything. firstname.lastname@example.org It will OF COURSE be sent to me on my phone.. so ill do my best to answer you asap!