Information first. Windows 7 Droid RAZR System Version 6.16.211.XT912.Verizon.en.US Android Version 4.0.4 Not rooted Downloaded Motorola Manager from the official site to manage the drivers. So the issue I am having is that I am not getting a data connection with my laptop. I never had an issue before, until I got a new phone because the other was having issues updating to the ICS. When I have the phone plugged into the cord and I plug the USB into the port, nothing happens at all. The phone doesn't even start charging until I unplug the cord on the phone side and plug it back in. Then the phone will start charging, but Windows will say it's unplugged and not installed successfully. I do not have a drop-down USB menu, and nothing else happens. I took it into the Verizon store and they said all of their data cables worked just fine.. so I bought a new one and it still is not working.