Urgent help

Discussion in 'Android Tech Support' started by will6680, Oct 28, 2010.

  1. will6680

    will6680 New Member

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    So, my phone died yesterday. I pluged it in USB before i went to bed. And I woke up in the morning. I unplugged it and then tried to turn it on. Didnt turn on. So I went to school thinking that it was still dead and that the charger wasnt fully plugged in. Now, I plug it in, try to turn it on. And nothing. But 1 min ago it turned on it was like DROID and it went into the eye things. But then the red eye froze and it said DROID and the red eye. And it did this for a awhile. Then it stopped. Black screen. And then started again.

    wat do
     
  2. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    Pull the battery and reinstall it. Do not try to turn it on. Put it on a wall charger for an hour or more. It should start up then.
     
  3. furbearingmammal

    furbearingmammal DF Super Moderator Staff Member

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    And do NOT touch it for that hour.
     
  4. will6680

    will6680 New Member

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    its still doing the same thing. please I need allot of help/
     
  5. furbearingmammal

    furbearingmammal DF Super Moderator Staff Member

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    Are you stock or rooted?
     
  6. will6680

    will6680 New Member

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    stock.i haventrooted
     
  7. furbearingmammal

    furbearingmammal DF Super Moderator Staff Member

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    You have three choices -- do a hardware reset, flash the appropriate SBF, take it back to Verizon. Do the hardware reset.
     
  8. BayouFlyFisher

    BayouFlyFisher Rescue Squad Rescue Squad

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    I totally agree with FBM. Do the hard reset.

    Good luck and keep us posted.
     
  9. will6680

    will6680 New Member

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    Alright thanks. But how can I do that?

    It sounds like somehthing that would delete all my files :/

    and if it does, would i have to get it reconnected with my carrier?
    (AKA would it still contain my phone number)
     
  10. cereal killer

    cereal killer DF Administrator Staff Member

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    will I moved you over to the Rescue Squad area for further assistance from the Squad.

    Good luck!!
     
  11. jstafford1

    jstafford1 DF Super Moderator Rescue Squad

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    Pull battery.....put it back in.....hold X button and power on until after moto M appears. When you see the triangle with ! Inside hit volume up and camera button. You should have the reset option there.

    Sent from somewhere...
     
  12. will6680

    will6680 New Member

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    Thank you, it will help allot.

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