Upgraded from 4.1 to 4.2.2 New Camera Feature not functioning Galaxy S4

Discussion in 'Android Tech Support' started by Baldpate, Mar 25, 2014.

  1. Baldpate
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    Baldpate New Member

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    Hi,
    I have a Galaxy S4 I337
    I upgraded to 4.2.2 OS and now have the Camera Icon on the locked Screen of my phone.
    When I touch the icon to go to the camera, there is no response. (As if there was nothing there)

    Called ATT support with no help.
    Called Samsung support, they suggested I do a factory reset, which I did, with no help.

    Has anyone experienced this problem?

    Thanks,
  2. EyeOWA
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    EyeOWA Member

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    Nope. But my wife has said I am not pushing her button correctly!
  3. THESHADOW1937
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    THESHADOW1937 New Member

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    If you are in locked screen try unlocking the phone and then touch the camera icon and see if that works