upgrade

Discussion in 'Android General Discussions' started by alsheppard, Sep 13, 2012.

  1. alsheppard

    alsheppard New Member

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    Just curious, and sorry I didn't research old posts, but with all the new phones popping up every week why won't verizon allow us to upgrade whenever we want a new phone, without paying full price.
     
  2. vatothe0

    vatothe0 Member

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    As in, why won't they give you $400 out of their pocket whenever you want?
    Is this a serious question?
     
  3. iamjoe

    iamjoe Member

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    It's called supply & demand. If you demand a new phone then you got's to pay. You can always try to negotiate an upgrade if you are close to your 2 yr term. The squeaky wheel sometimes gets the oil.
     
  4. syndicate0017

    syndicate0017 Silver Member

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    Verizon loses money every time you upgrade. They subsidize this price of the phone in order to guarantee two more years of your business. They don't really want you to upgrade, so they certainly wouldn't want to give you an upgrade whenever you want.

    Sent from my Galaxy Nexus using Tapatalk 2
     
  5. James9109

    James9109 Member

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    Doesn't the main carrier in a plan get a new phone once a year at the 2 year contract price but the others have to pay full retail if the 2 years arn't up?
     
  6. dezymond

    dezymond Tech Support Mod
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    The main line on a plan gets upgrades faster, at least how it is with my plan. I believe the main line gets every 12months and the additional lines get it every 15months.

    But yes as other have said OP, Verizon loses money, and quite a bit, for every subsidized phone they sell.
     
  7. Detonation

    Detonation Member

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    I think that was the Annual Upgrade program that they did away with about a year ago. It probably worked well for them on dumbphones in the past, but with the adoption rate and price of smartphones, they were probably taking a bigger hit then they'd like.
     
  8. tgyberg

    tgyberg Silver Member

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    What and cut in to their extreme profits? :D
     
  9. TheOldFart

    TheOldFart Active Member

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    That has never been the case with our plan for the 10 or so years that we have been with VZW. Everyone gets to upgrade every 20 months at the 2 year price.
     
  10. Detonation

    Detonation Member

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    Looks like you missed a number of upgrade opportunities over the years then:


    http://support.verizonwireless.com/faqs/Wireless Service/faq_worry_free_guarantee.html
     
  11. TheOldFart

    TheOldFart Active Member

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    I never saw anything but 20 months when I signed into My Verizon. It always showed both phones and our Home Phone Connect box eligible for upgrade at 20 months. It doesn't really matter though, as I never even saw a need to upgrade at the 20 month point. I normally went at least 24 months and had my first smartphone (Droid) for 25 months. We kept feature phones before that for about 3 years.
     
  12. alsheppard

    alsheppard New Member

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    I read all the replies to my post. Thank You all. As a matter of curosity, If apple expects to sell 22 million I phones and android sells similiar numbers of phones does that indicate that the majority of customers are paying full price ($600+/-). It doesn't seem that that many contracts expire in such a short period.