Update won't work.

Discussion in 'HTC Droid Incredible' started by usher6360, Nov 28, 2011.

  1. usher6360

    usher6360 Member

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    So I get the notification that my phone needs the system update. I press install now, and it says rebooting in 10..9...8...7...6...5...4...3...2...1.. then it says rebooting now and nothing happens. Help please!

    Sent from my ADR6300 using DroidForums
     
  2. hotdog12

    hotdog12 Member

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    Me, too.

    Sent from my ADR6300 using DroidForums
     
  3. amyoung92

    amyoung92 New Member

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    Same here this morning. It's a pita. I want to know if I can go download it somewhere...

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  4. Bdragon007

    Bdragon007 New Member

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    Same thing happening to my serval time, I brought it to the stores and they said In have the most recent version, they can't tell me why its act up still
     
  5. hunterjjumper

    hunterjjumper New Member

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    What version of the software are you running?

    Sent from my ADR6300 using DroidForums
     
  6. usher6360

    usher6360 Member

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    I'm still on 2.2.

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  7. hunterjjumper

    hunterjjumper New Member

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    I was able to force the update, even after several failures to load it, by clearing the cache in the phone, setting the date ahead a month and then connecting to the Google server. I had several failures for not enough memory(sounds like the issue with the reboot) and low battery. I cleared off every app that I could reinstall for free, deleted all my text messages, off loaded my mail account and my gmail accounts basically freeing up every inch of space. Made sure I had enough battery charge and cleared the cache and loaded the update. I think it took 3 or 4 times to get it to load requiring a repeat of all the steps each time.

    Have you tried that? Do you need the steps? I can write them down if you need them. The phone works much better now that I have the update installed.
     
  8. usher6360

    usher6360 Member

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    Could you please give me steps

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  9. hunterjjumper

    hunterjjumper New Member

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    1. Boot into recovery
      • Press and hold Power, Choose "Restart" option
      • When screen turns off, press and hold Volume Down and Power
    2. When the white HBOOT screen appears, use the volume button to move down to “RECOVERY.”
    3. Press the Power button to select “RECOVERY.”
    4. When the triangle and exclamation appears, hold the Volume Up and Power button at the same time.
    5. Using the volume button, scroll down to “Wipe cache partition” and select it.
    6. Select "Reboot system now"
    Force phone to check for update.

    Manually change the date on your phone to one month from today. This will trigger an automatic check in with the update servers and you will get the appropriate update.

    1. Menu > Settings > Date and Time
    2. Un-check Automatic to prevent the date and time from automatically updating
    3. Change the date to one year from today (under Set Date)
    4. Go back to the main settings and select About Phone > Check For Update and follow the prompts

    If no update call into the Google servers.

    Open up your phone's dialer.
    2. Key in *#*#2432546#*#*
    3. If any software update message shows up, please follow the on-screen instruction

    Sometimes you have to wait for 15 minutes or so for the update to show. Note they are supposed to be coming out with an update so they may not be pushing this update anymore. I would try it right away.

    Good luck.

    Make sure you have freed up enough space and that you have a fully charged battery. It might fail the first time, but clear more space and try it again. It took me three times.
     
    #9 hunterjjumper, Dec 9, 2011
    Last edited: Dec 9, 2011
  10. usher6360

    usher6360 Member

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    Well, I just got the message that said check in succeeded. I'm waiting on the ota. Thanks! I'll tell you if it works or not.

    Sent from my ADR6300 using DroidForums
     
  11. kandj200

    kandj200 New Member

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    Thank you Thank you Thank you. It was finally sucessfull after 2 attempts with your steps...no telling how many times i tried to get the update the normal way.
     
  12. droid2drummer

    droid2drummer Silver Member

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    OK guys my sons Inc was lagged out badly and its never been connected as he only uses it as wifi. So..I just data reset and an update shot. So i see it says 2.3.4 but I really haven't seen much difference. Anyway I told him long ago to update so now it is. Anyone notice any great changes he should expect? Thanks.

    Quite Sharp indeed....
    Motorola Droid Razor...
    Peace!
     
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