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Update - new 4g card

Discussion in 'Droid Bionic Tech Support' started by jwolb33, Dec 14, 2011.

  1. jwolb33
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    jwolb33 New Member

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    I got the update and installed it. Now everything works except for placing and receiving calls. I called verizon and the guy I talked to couldn't figure it out. Then I called my local verizon store and asked them. The guy there said that I need to come in and get a new 4g card. I was at work by that time. So far i've lost the use of my phone for about a day. Has this happened to anyone else? Alot of hassle for an update.
  2. jwolb33
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    jwolb33 New Member

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    I went to the store to have them fix it and I guess it's not the 4g card. Verizon can't figure it out. Nothing I can do but wait and hopefully the techs get it fixed. Anybody else having this problem???
  3. aaf709
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    aaf709 Nice Guy Premium Member

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    I am not aware of a 4G card in the Bionic. Are you talking about the sim card?
  4. jwolb33
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    jwolb33 New Member

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    Yes, the sim card.
  5. jwolb33
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    jwolb33 New Member

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    Please erase.
  6. aaf709
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    aaf709 Nice Guy Premium Member

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    You might want to try a Factory Recent.
  7. jwolb33
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    jwolb33 New Member

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    Giving it a shot.
  8. jwolb33
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    jwolb33 New Member

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    Did reset. Still doesn't work.