update broke my phone

Discussion in 'HTC ThunderBolt' started by mitchb2, May 16, 2011.

  1. mitchb2
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    mitchb2 New Member

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    Ever since the update my phone powers down several times a day. Not cool !
    Now i have to constantly check to make sure I'm reachable. I'm on call, for God's sake.

    First and last HTC device.
  2. Raw Dodge
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    Raw Dodge New Member

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    I hear you...I love how android devices just randomly reboot or freeze,especially when in use.I was about ready to throw my droid x at a brick wall,its been acting up all day,freezing,and lagging....my sons el cheapo samsung never misses a beat,as does my old lg envy,never did this crap. Factory resets,formatting SD card,various roms,it doesnt matter,they all do it....
  3. jntdroid
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    jntdroid DF Super Moderator Premium Member

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    If you're stock and not rooted, I've heard/read that a factory reset will help, if not completely stop, reboots since the OTA. I know that's a headache, but could be worth it if it works.
  4. y0manda
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    y0manda New Member

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    The factory reset corrected my reboot issues.

    Sent from my ADR6400L using DroidForums
  5. mitchb2
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    mitchb2 New Member

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    I'm not spending hours rebuilding my phone every time these jagoffs screw up.
  6. xx40ozxx
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    xx40ozxx New Member

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    My TB runs perfect ... The worst running TB runs better than the iphone. Download the firmware it workday great and if it doesn't than u know I def need a new phone than I should b straight .. piss on iPhone my buddy has it, its garbage

    Sent from my ADR6400L using DroidForums
  7. xx40ozxx
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    xx40ozxx New Member

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    My TB runs perfect ... The worst running TB runs better than the iphone. Download the firmware it works great and if it doesn't than u know u def need a new phone than u should b straight .. piss on iPhone my buddy has it, its garbage

    Sent from my ADR6400L using DroidForums
  8. alboboy10
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    alboboy10 New Member

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    I've never had a reboot on this phone thank God!

    The only major problem I had besides the battery, was the GPS. It let me down a couple of times, but now it's working.
  9. Beardface
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    Beardface Member

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    I have only had a couple reboots after the update, but considering the environment I was in, non-A/C basketball stadium at VaTech in a space where 10K people are crammed into a space for 8K for my brother's Grad School graduation, I don't believe it should be happening again.

    As like the poster above, my main issue was GPS, and I am still not sure if its fixed. I have always had an immediate lock in Maps, but Navigation and Tasker were usually really far off. Through intermittent testing, it seems to have been fixed, but I'm going to have to give it a while before I know for sure.
  10. MrKleen
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    MrKleen New Member

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    My Thunderbolt works flawlessly. And I'm sick of reading complaints from people that refuse to simply resolve their issue. The guy above complains of an issue then a few posts later says he refuses to put forth any effort to fix it. Live with it then. These issues are very easy to resolve with minimum effort.

    I recommend flip phones for people like this.

    And don't think iPhones are any better... Search and read about all their complaints.

    I have even offered to fix peoples phones for them but they would rather continue complaining.
    Last edited: May 17, 2011
  11. Backnblack
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    Backnblack Premium Member Premium Member

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    Picksburgh?
  12. Coltrane
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    Coltrane New Member

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    I'm currently downloading the update on a TB which so far is taking an hour and is about 55% through! Is this normal? I'm hoping it fixes the weather location problem which is irritating.
  13. reefsrt4
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    reefsrt4 New Member

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    Simple to fix huh?

    My TB ran perfectly before the update. Constant reboots since. Did battery pulls, factory reset, shut off 4G......of which NONE resolved the issue. Been to Verizon about this 4 times in 4 days. They're finally sending me a replacement and I will not update that one until I hear they've fixed the bug.

    I understand your retort was aimed at the person who doesn't want to expend any effort at all, but simply could not agree with you that this issue is broadly an easy fix. Haha.

    Sent from my ADR6400L using DroidForums
  14. MrKleen
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    MrKleen New Member

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    Explain that if it is a bug why so many of us don't have it. Also those that had the reboots and it was resolved with a factory reset.

    If a factory reset doesn't resolve then move on to something else. Including reverting to the original radio if that worked.

    It is fixable. Random reboots have been around a long time along with the solutions. I have been a victim of random reboots on other devices and always fixed them with some simple effort. Swapping for another phone will not work because at some point you will be faced with it again and not have learned anything. Then you will have to come to the boards to complain some more.

    But I do agree that everything should work without having to mess with it.
    Last edited: May 17, 2011
  15. reefsrt4
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    reefsrt4 New Member

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    All I can explain is that many "bugs" or software glitches do not impact everyone. While there may be some that had a battery pull fix it or a reset fix it....there are still some of.us that these things do not fix it. If I could explain why, I'd patch the firmware myself. Heck, if the software engineers could explain it, we'd have bugless software releases. Reality just isn't as black and white as you're trying to paint it. All of our phones will not react identically to every issue or every bug....despite the fact we have he same model. I like the TB...so I will take my replacement and play the odds.

    Sent from my ADR6400L using DroidForums
  16. deere_x475guy
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    deere_x475guy New Member

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    I called tech support today....we did a factory reset and then a secondaryy...it's been great since 11:00 a.m. and the battery life seems much better. It gets gps lock immediately with the nav and the weather widget locks me in right away...

    All audio issues are also fixed...audio with video works fine...and is plenty loud..
  17. MrKleen
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    MrKleen New Member

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    If your phone was fine before the update and a factory data reset didn't work did you try reverting back to your original radio?

    I agree not every glitch is the same on every phone. Each phone may require a different approach to fixing it. But it can still be fixed.

    When you have issues with your next phone I will help you fix it so you don't have to continue replacing phones.
  18. reefsrt4
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    reefsrt4 New Member

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    No, I didn't revert back to the original radio. I haven't rooted the phone and am assuming to revert back, I'd need to be rooted. If the issues do appear again on the replacement and the simple things do not resolve it, ill get in touch with you. Appreciate the offer to assist.

    Sent from my ADR6400L using DroidForums
  19. bigddyz
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    bigddyz New Member

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    Talked to a supervisor at Verizon. He told me HTC wasa ware of the situation. Said HTC has sin w stop anymore update till it corrects this issue. So to bad for me but assured me a new update will be available soon to fix the last ota. Told me I could get a cln but I told him I have never had good experiences with cln. So of its not a hardware issue. I will wait. He gave me a 29.99 credit since I was inconvenienced. Call Verizon it cant hurt.

    Sent from my ADR6400L using DroidForums
  20. MrKleen
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    MrKleen New Member

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    No you wouldn't need to be rooted.

    Hope everything is smooth from here on out for you.
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