Update 2.2 and lost service

Discussion in 'Android Tech Support' started by MoonMan, Aug 19, 2010.

  1. MoonMan

    MoonMan New Member

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    So I got the OTA update of 2.2. I had fine reception when I accepted the update but when the phone turned back on it said I have no service. I thought it might just take time for the update to fully kick through but its been 2 hours now and still no service when I should clearly have it.

    Also when I look at the status of my phone is says
    my phone number - unknown
    MIN - unknown
    PRL Version - unknown
    MEID - unknown
    Network - unknown
    Signal strength - 0 dbm 0 asu
    Mobile Network type - unknown
    Service state - unknown

    If that means anything to anyone. I would appreciate anyones help or advice! Thanks
     
  2. harrellj

    harrellj Active Member

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    Not sure if this'll work, but try and see if calling *228 and using option 2 fixes it. You might have to use option 1 though.
     
  3. MoonMan

    MoonMan New Member

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    So I tried to call *228 and all it says is Mobile network not available. :(
     
  4. harrellj

    harrellj Active Member

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    Gah! I don't know then, unfortunately.
     
  5. blackpixi7

    blackpixi7 New Member

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    My Droid did this when I updated as well among a list of other features that didn't function correctly. I took it to Verizon and they issued me a new phone. :( sorry man
     
  6. Skeevie

    Skeevie New Member

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