Unresponsive corner of screen

Discussion in 'Samsung Galaxy Note 4 Discussions' started by EyeOWA, Jan 20, 2016.

  1. EyeOWA

    EyeOWA Senior Member

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    Ever since I updated to the newest 5.1.1, my top left of my screen has become a dead spot. I noticed this with my wifi. I can not click on the icon, but I can touch the word wifi and it will work. It also is unresponsive a several games and on the browser. If I click something that is tgere, I get no response. I did a factory reset after the update. Not sure what is causing this. I got the phone this June.
     
  2. EyeOWA

    EyeOWA Senior Member

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    Problem solved.....call Verizon and they send you new phone. Thought the problem was gonna be temporary. It wasnt.
     
  3. bkdodger

    bkdodger Administrator
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    Glad you got it resolved ..


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