"Unfortunately, live wallpaper picker has stopped."

Discussion in 'Android Tech Support' started by Sylphiz, Mar 28, 2015.

  1. Sylphiz

    Sylphiz New Member

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    Hello. Some days ago I did a factory reset to my phone (Motorola XT919) and right now I'm having problems setting my live wallpapers. I'm running the default android for the phone which is 4.1.2 I haven't installed any live wallpapers so far and I'm wondering if there is a way to solve this problem. I've already tried cleaning the cache and rebooting. Nothing seems to work. (Sorry for my english)
     
  2. Sajo

    Sajo Diamond Member

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    When you go to Settings > Apps > scroll over to All, is Live Wallpaper Picker disabled? If its not disabled you could try the Clear Cache button.
     
  3. Sylphiz

    Sylphiz New Member

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    The button to disable it is grayed out, and the Clear Cache button too.
     
  4. Sajo

    Sajo Diamond Member

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    So its not disabled then. Not sure why the Clear Cache button is greyed out. That does not sound normal. It sounds like something went wrong with the factory reset .
     
  5. Sajo

    Sajo Diamond Member

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    Have you downloaded any live wallpapers or any wallpaper apps since the factory reset? I just read an older post on another forum that too many live wallpapers installed at once can maybe crash the wallpaper picker.
     
  6. Sylphiz

    Sylphiz New Member

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    No, I haven't downloaded any of them so far. Maybe I should do a factory reset again?
     
  7. Sajo

    Sajo Diamond Member

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    I would put the phone in safe mode first and see what happens. You should be able to find the instructions for safe mode with a simple Google search. Safe Mode stops all play store apps from running and will only run system apps.
     
  8. Sylphiz

    Sylphiz New Member

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    I can't get it to boot in safe mode for some reason
     
  9. Sajo

    Sajo Diamond Member

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    If it will not boot into safe mode, something is definitely wrong with your phone. I'm not sure what, but that's not normal. I hate to say it, but another factory reset may be the only option
     
  10. Sylphiz

    Sylphiz New Member

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    I just did a factory reset, the live wallpaper picker works now, but I still can't boot the device in safe mode.
     
  11. Sajo

    Sajo Diamond Member

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    At least you can pick a wallpaper now, that's good. Not sure why you can't get into safe mode. Maybe Motorola didn't build safe mode into that phone? I've never heard of that though.
     
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