"Unfortunately, homescreen has stopped" which is very unfortunate

Discussion in 'Android Tech Support' started by pspdowling, May 20, 2014.

  1. pspdowling

    pspdowling New Member

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    Yesterday my phone updated to some new Kitkat version and the new one didn't have a swipe option for the keyboard. I figured I would see if it was some setting I could turn back on and while looking found a hearing impaired option and decided to see what it did. After a couple minutes of playing around listening to my phone narrate every action I did my phone gave me a message of "Unfortunately, homescreen has stopped" and now my phone won't let me do anything. Somewhat mockingly, the narration is still going on and will read out the message and a couple of the notifications on the top bar if I click it (I can click the bar but it wont scroll down).

    I'm not a tech savvy guy and I'm just hoping everything is not lost. Thanks in advance.

    Sebastian
     

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  2. dezymond

    dezymond Tech Support Mod
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    You may have to try a factory reset. It's not required but it's a common practice after a major update.
     
  3. pspdowling

    pspdowling New Member

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    I am hearing that and I just am not ready to part with my info. Are there ways to save old text messages/contacts so that everything is not lost? I can't access anything on my phone because of this.
     
  4. dezymond

    dezymond Tech Support Mod
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    Your contacts should be synced to your Google account. Your photos and videos should be saved to your Google+ account if you used that feature. And your text messages can be backed up and emailed to your account, I personally use SMS Backup & Restore.
     
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  5. pspdowling

    pspdowling New Member

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    Since I can't use anything on my device are there ways to do this external to the device? Thats all I can do right now.
     
  6. dezymond

    dezymond Tech Support Mod
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    Assuming you've already tried resetting your phone, just a normal one, I'm not sure what you can do as to saving text messages if the phone is basically "frozen"
     
  7. pspdowling

    pspdowling New Member

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    okay, thanks. Sorry about the duplicate thread, I thought I posted the last one in the wrong forum.
     
  8. pspdowling

    pspdowling New Member

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    PS what is a normal reset? -_-
     
  9. dezymond

    dezymond Tech Support Mod
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    Just powering down the phone and powering it back up.
     
  10. bweN diorD

    bweN diorD Senior Member

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    it is possible to fix this, but you will need to read up on how to use rsd to flash your phone.
    i dont have an M but i thought i read that you guys have the fxz for KK. if im wrong and you dont disregard as this wont work.

    download the fxz and extract it to a folder
    inside you will find a XML file
    right click and choose "edit"
    edit out entirely any lines containing:
    getvar (i believe there is 2)
    gpt
    step operation="erase" partition="userdata" most important you not miss this one or it will erase your data
     
  11. Jeffrey

    Jeffrey Premium Member
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    No problem, it happens all the time..lol

    From an off status, hold the Power and Vol + key. The phone should show a reset option.
     
  12. bweN diorD

    bweN diorD Senior Member

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