uncommanded reboot

Discussion in 'Motorola Droid MAXX' started by Abby Normal, May 7, 2015.

  1. Abby Normal

    Abby Normal Active Member

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    So My beloved Maxx did this yesterday... ok, no problem, hadn't done it before, just a hiccup....

    Then it just did it again today....... have I got an issue , is there something going on out there, anyone else have this happening often or am I just over cautious ??????
     
  2. Sajo

    Sajo Diamond Member

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    In my experience this is usually caused by an app or apps. Have you installed any new apps lately? Or updated any? I know that can be hard to remember sometimes (at least for me). The same thing happened to my Droid RAZR M once. I thought about the recent apps I had installed and put the phone in Safe Mode for a while...no reboots. So I uninstalled a few apps that I had installed recently and rebooted the phone and it never rebooted by itself again. Might not be the exact same case for you, but probably a good place to start.
     
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  3. Abby Normal

    Abby Normal Active Member

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    Good info,, thanks, I did install a few new apps.. but this phone doesn't ask me to install updates on everything anymore, it does some automatically even if I didn't install them... strange.....
     
  4. Jonny Kansas

    Jonny Kansas Administrator
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    That's an option in the settings of the play store and/or on the app page. It's changed over the years, but you can tell it whether or not to update apps automatically.
     
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  5. Abby Normal

    Abby Normal Active Member

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    Thanks. I will have to check that out and get them changed.
     
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  6. Mustang02

    Mustang02 Diamond Member

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    Mine has randomly locked up and rebooted recently. I was on the phone the other night and it decided it was done. Rebooted mid-conversation
     
  7. doogald

    doogald Active Member

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    I had a spontaneous restart the other day. It's happened a few times before, but it wasn't a full restart, just Android (my phone is encrypted and it didn't ask me to unlock it on restart as it usually does.)

    I did wipe the cache partition afterward, just in case.

    Clear Cache Partition
     
  8. Abby Normal

    Abby Normal Active Member

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    After a month or so of trying to find what was causing this I gave up. I was going to do a Factory Reset but figured I would give Verizon a chance... it took all of 6 minutes and then he handed me my phone back and said, we will give you a new phone....... Oh well.......
    Towards the end every time my phone would reboot an icon for an app would disappear.... and then the app itself would disappear and if I tried to reload it, I would get the message that it was already loaded........

    New phone works like the old one did before it was possessed..LOL
     
  9. Sajo

    Sajo Diamond Member

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    Glad to hear they were able to help you out!

    Sent from my XT1080 using Tapatalk
     
  10. rosariorose9

    rosariorose9 Active Member

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    I have the same problem. Doesn't do it often enough to motivate me to go into Verizon, but it IS annoying...
     
  11. BlueLions81

    BlueLions81 New Member

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    Same thing is happening with my Maxx. Interestingly, some people with Turbo's are having reboot issues. There is a thread on that forum too.
     
  12. brucebanner77

    brucebanner77 Member

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    Hmm I have the same issue. I have way too many apps to uninstall then re-install to isolate the problem. And just as some one said previously, mine shut off in mid conversation!!! Only thing, mine doesn't reboot itself. I have to hold the power for about 7 seconds for it to power on. I wonder what mutal app it is.

    Sent from my XT1080 using Tapatalk