Unable to update my Asus ZenFone 5

Discussion in 'Tech Support Device' started by frightenedpanda, Oct 25, 2019.

  1. frightenedpanda

    frightenedpanda New Member

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    Current Phone Model:
    Asus ZenFone 5
    I found my old ZenFone 5 and want to give it to my little brother. But I can't seem to get it to update beyond 4.4.2 . I don't exactly remember what I did with it back in the day when I had it. I think I tried unlocking the bootloader or something.

    When I try to apply the update from within the phone, I get this error on the screen

    [​IMG]

    Please help!
     
  2. Sajo

    Sajo Diamond Member

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    Current Phone Model:
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    Welcome to the Forum. Does it work OK on the current Android version installed now? Does he absolutely need a newer version? If you are handing it down to a younger sibling, maybe it's OK on whatever version of Android it has now?

    Sent from my moto z4 using Tapatalk
     
    #2 Sajo, Oct 25, 2019
    Last edited: Oct 25, 2019