Unable to disable security lock after 2.2 update

Discussion in 'Android Tech Support' started by lissaj78, Sep 23, 2010.

  1. lissaj78

    lissaj78 New Member

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    If anyone can help, I'm not able to disable my security screen lock on my Droid X after updating it w/the new 2.2 software. In addition, it won't let me selet a different "security lock timer" time ... it says "to protect your data, your administrator configured your phone with a lock timer requirement ... you cannot set a lock timer for greater than 0 minutes." Any ideas???
     
  2. jmatty520

    jmatty520 New Member

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    it sounds like it's been configured by your system admins at work. I haven't had any experience with that. Or just call Verizon and they may be to help you. I can change my settings for that and I have version 2.2.
     
  3. Turp

    Turp New Member

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    I do not have my Droid X set up with my employer and I also have noticed that since the 2.2 update not only was my "Screen Lock" enabled by default after the update, but the "None" and "Pattern" options are grayed out (disabled) on the "Screen unlock security" section and they say "Disabled by remote phone administrator".

    This is not a huge deal, but rather annoying...
     
  4. danielw05

    danielw05 New Member

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    same with my wifes phone. has anyone been able to fix?
     
  5. jmatty520

    jmatty520 New Member

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    why not just call Verizon?
     
  6. jmatty520

    jmatty520 New Member

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    Have you all tried restarting the Droid? Or resetting it to factory defaults? Maybe take the memory chip out and power it on and see if it does the same thing. It's not normal so just try some stuff.
     
  7. Turp

    Turp New Member

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    Security lock after update

    I performed a factory reset on my Droid X and then I the two options to disable the lock were available.
     
  8. c0har7m

    c0har7m New Member

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    Before you install any software updates, you should generally hard reset your phone first. The large size of the file may conflict with previously installed applications.
     
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