Unable to connect to internet

Discussion in 'Droid Incredible Tech Support' started by wtg, Sep 14, 2010.

  1. wtg

    wtg New Member

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    I get error message "Sorry! The application Internet (process com.android.browser) has stopped unexpectedly. Please try again. The only option on the screen is "Force close"
     
  2. hookbill

    hookbill Premium Member
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    I would do a simple restart of the phone to see if that fixes the problem. If it doesn't, let us know and we can get into some other ideas.
     
  3. wtg

    wtg New Member

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    internet problem

    I shut it off and back on...no help. I pulled the battery...no help.
     
  4. hookbill

    hookbill Premium Member
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    Next step I would try is clearing the cache on your current browser. Empty the cookies as well too, you might as well clean it all out. If your're still getting that message then there are two things left to do. Install another browser, like Dolphin HD and see if that gives you an issue, and if you're still having an issue then you may have to do a factory data reset.

    Also make sure that you are not running any virus protection or task killers. Both are resouced hogs and can cause problem.
     
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