Uh oh....

Discussion in 'Droid 4 Tech Support' started by RagtimeBenji, Jun 15, 2012.

  1. RagtimeBenji
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    RagtimeBenji New Member

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    After installing slide screen pro (an older version) to my droid 4, my phone will not properly boot. it won't go past the droid eye screen. I was rooted, nothing else. no custom kernal, no custom rom. my question is, can I save everything on the internal memory before performing a factory reset? Or am I screwed?
  2. tjk629
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    tjk629 New Member

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    Have you tried holding Volume Down + Power? That is the equivalent of a battery pull.
  3. RagtimeBenji
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    RagtimeBenji New Member

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    Yes, I keep getting stuck on the droid eye. I heard there was a designated safe mode. Is there a way I can get into this alleged safe mode and sync via USB and backup all of my internal memory contents? pictures, videos, things of that nature?
  4. RagtimeBenji
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    RagtimeBenji New Member

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    i can get to the screen that says AP Fastboot Flash Mode.... what next.... hmmmmmmmmm
  5. GigaJake
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    GigaJake New Member

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    Power down, then hold PWR,VOL+, and VOL- all at the same time to enter the fastboot menu. Then scroll down to "Recovery" using VOL- and select it using VOL+. When the dead droid icon appears, press VOL- and VOL+ together to access your recovery menu. Selecting "wipe data/factory reset" is what you're looking for, but unfortunately there's no option to mount USB storage. Sorry!

    I'm fairly certain performing this will not erase your internal storage regarding pictures. It removes Apps, text messages, and other system items... someone correct me if I'm wrong, just going off memory here.

    Sent from my DROID4 using Tapatalk 2
    Last edited: Jun 15, 2012
  6. RagtimeBenji
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    RagtimeBenji New Member

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    UPDATE: after trying many different tactics, i came to the conclusion that pulling the microSIM along with the SD card granted me safe passage back into my homescreen. I think it had something to do with the boot order. SlideScreen is a custom home screen and is one of the initial things that are booted when turning on your phone, however lacking the SIM card must have given me some sort of bypass prior to engaging the custom home screen. Still doesn't explain how it wouldn't get past the droid eye, but literally after several boots, this was the only way that the device would allow me back into the standard OS. I then had to press the setting button a few times to get out of this black screen of death, but it was really just a fault in the slidescreen app itself. i was able to get into the system applications settings and delete the app itself. SWEETNESS! Thanks to everyone for their tentative care and help in the cause :) I really appreciate it y'all!
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