Turned on D2G—All I have is Motorola logo

Discussion in 'Motorola Droid 2 Global' started by Mrs EB, Dec 29, 2010.

  1. Mrs EB
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    Mrs EB Member

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    It doesn't turn on all the way; it's stuck on the Motorola logo. I pressed the button to see if it would turn off and it doesn't. Thought about taking the battery out and putting it back in. But I can't get off the cover. Any advice???
     
  2. TwoBuells
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    TwoBuells Member

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    Hold the phone in your hand like if you were going to take a picture of yourself. With you right thumb put it over the Motorola logo. Move thumb to the right edge of cover. Push in towards phone and to your left. Cover should come off.
    Pull battery out, wait about 10 seconds. re install battery and start phone. put the cover on later because you might need to pull battery again.
     
  3. Mrs EB
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    Mrs EB Member

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    I know this sounds dumb....but since I've never taken a picture with this phone:

    If I'm looking at the back cover, the lens and flash are on the upper right hand side. The M is right-side up and the Verizon name at the bottom is right side up. Is that the right way?
     
  4. JoeWW
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    JoeWW New Member

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    I think you mean upper left, and yes it's right.
     
  5. leobg
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    leobg Member

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    Grab the phone with two hands - thumbs on the upper part of the battery cover. Press slightly and slide down towards the speaker grill. Important - do not press on the middle but near the top of the cover with your thumbs. Lid will slide down and you can remove it easily after
     
  6. Mrs EB
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    Mrs EB Member

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    Actually I didn't. But thanks for correcting me. So I'm to hold it VERTICALLY. ;) And yes, the flash is on the upper left hand side. Thank you.

    Did it! Thank you.

    But I've had the darndest time getting the cover back on. I did it but I'm not sure how. What's the secret there?
     
  7. leobg
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    leobg Member

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    Same procedure but in reverse order - align the lid in place over the speaker grill, put both thumbs on the top of the lid (same place where you put when opening) and push slightly then slide to the top.
     
  8. Mrs EB
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    Mrs EB Member

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    Thanks. Those 2 "hooks" on each of the longer sides seem to make it difficult for me. I guess I'll have to get used to it.

    I'm wondering why my screen was locked with the M logo in the first place. Is that a common thing? Did I do something inadvertently?
     
  9. TwoBuells
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    TwoBuells Member

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    Glad you got the cover off.
     
  10. leobg
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    leobg Member

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    Not very common. But wired things do happen. I am glad you resolved the problem by doing a battery pull.
     
  11. the_hamburglar
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    the_hamburglar New Member

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    Did this happen after flashing a theme or something? Because I had the same problem and I couldn't find a fix, so I just took it back to verizon and they gave me a replacement. (The battery pull didn't work)
     
  12. Mrs EB
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    Mrs EB Member

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    When I put on the phone, I saw DOS like writing on the upper part of the screen. I assumed I didn't press the button hard enough and pushed it again. This is when the Motorola logo appeared and didn't go away until I removed the battery.
     
  13. the_hamburglar
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    the_hamburglar New Member

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    Oh so you got it fixed?
     
  14. Mrs EB
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    Mrs EB Member

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    Yes, thanks. By removing the battery for 10 seconds and putting it back, it worked. It just took a while to remove the cover and put it back on.
     
  15. the_hamburglar
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    the_hamburglar New Member

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    Ah okay. Nice job. I was flashing a theme and something went wrong, but luckily this was 10 days after I got my phone so they took the phone back and gave me a new one for free :icon_ banana:
     
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