Trying to Unlock phone with Dead Screen

Discussion in 'Android Support' started by Maddy30, Nov 25, 2015.

  1. Maddy30

    Maddy30 Member

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    Hi Everyone,
    If you have set everything up correctly with the HDMI cables and everything, when trying to connect your phone to your TV, and you see your phones screen but not the mouse pointer, why is that? If you can see the display, why wouldn´t you be able to see the mouse pointer. An OTG adapter is being used. Could it be that the wrong cable was purchased for the wrong phone? Thanks in andvance!
     
  2. pc747

    pc747 Administrator
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    It depends what phone and what os. Some phones may not recognize the mouse curser. Also you could need a power adapter. We will need a little more information to help you.

    Sent from my SAMSUNG-SM-N920A using Tapatalk
     
  3. Maddy30

    Maddy30 Member

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    Hi, Thanks for your answer. What info do you need exactly? I would be more than happy to provide it. I just need to find out why the mouse pointer won´t show up. :)
     
  4. Jeffrey

    Jeffrey Premium Member
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    What phone do you have and what version of Android are you running?