Trying to download album

Discussion in 'Android Forum' started by twoboyzmom, Aug 29, 2014.

  1. twoboyzmom

    twoboyzmom New Member

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    Been trying all day to download the free music album and I keep getting an error message. Trouble loading g content or something it says. Any ideas?
     
  2. leeshor

    leeshor Gold Member

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    Where are you trying to download it from?
    Are you using a browser or an app?
     
  3. twoboyzmom

    twoboyzmom New Member

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    I've tried both
     
  4. leeshor

    leeshor Gold Member

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    Answer the first question first. You still haven't really explained enough for anyone to figure out where the problem is.
     
  5. twoboyzmom

    twoboyzmom New Member

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    A friend posted a link to the album on a message board. I clicked that and got an error message. I also tried getting it via my play store app and get another error.
     
  6. leeshor

    leeshor Gold Member

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    I'm still pretty unsure of what's going on. Maybe someone else can help.
     
  7. wcjeep

    wcjeep Active Member

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    Is it a Wi-Fi only download?
     
  8. twoboyzmom

    twoboyzmom New Member

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    I'm on wifi
     
  9. 94lt1

    94lt1 Super Moderator
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    If it's from the play store, that you're trying to download from... I recently bought "moonshine in the trunk" by Brad Paisley.. I tried to download it and i couldn't.. I had an "expert" call me.. And they didn't know why.. So i bought the album and can't download it to my phone?? What a crock.. It's got to be some type of permissions error with Google play...

    However.. If you didn't purchase the album and are merely following a link trying to download from that. It will show your device as "unauthorized" and will not allow it.. This is done to protect the artist from being ripped off... Hope I'm understanding this correctly..
     
  10. promo87

    promo87 Guest

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    Well, I would say firstly make sure is your Wi-Fi working or not? Just to be sure try opening the browser and try searching for anything if that works then let us know the error you are getting while you try to download music over the Google Play ?? I would say if its possible try posting some of the screenshot with the error you are getting.
     
  11. twoboyzmom

    twoboyzmom New Member

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    Um I think I'd know if wifi wasn't working!
    When I click on the album and click the free button it pops up with "error retrieving data from server" been like that for days
     
  12. promo87

    promo87 Guest

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    Well, can know actually the album you're trying to download i.e. the place where you are trying to download the album from like dropbox, google drive etc ??? I couldn't get...