trouble with email

Discussion in 'Samsung Galaxy S4' started by runnergirl, Jul 1, 2013.

  1. runnergirl

    runnergirl New Member

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    My deleted emails keep reappearing in my inbox. Any advice?
    THX
     
  2. GVLBob

    GVLBob Member

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    Which app are you using and what settings are you using WRT deleting emails?
     
  3. Chief Wahoo

    Chief Wahoo Premium Member
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    I am having/noticing the same issue - running the native email application. It appears that I will delete the emails on a daily basis and then at the week's end, because I have not gone out on my home pc to delete them from the server (Comcast, in my case) the messages come back. In the native email application, I don't see an option to delete the emails from the server. . . or I may just not be seeing it. Any direction appreciated.
     
  4. jseah

    jseah Active Member

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    It sounds like you set up the email using POP3 rather than IMAP. With POP3, deleting the email from the handset does not delete it from the server. With IMAP, deleting the email from the handset deletes it from the server.
     
  5. Chief Wahoo

    Chief Wahoo Premium Member
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    Hmmmm, that helps. I will check on that. We have Comcast as our home email provider and I don't believe I specified when setting up (or did it get set up automatically?) email on whether it was IMAP or POP3. I will look into it and see where / how I can adjust, and will research on any other losses/differences between the two protocols.

    Thank you for the response and insight.
     
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