Hi all, Brand new to the forum and the world of smart phones here, just wanted to first give my thanks to the admins and folks that provide such detailed help. I'd like to give a run-down of the issue I'm having with syncing my Droid Incredible to iTunes. I found the following article on knowyourcell.com: How to sync the HTC DROID Incredible with iTunes - Know Your Cell I'm running Windows XP and was able to install iTunes Agent with no problem at all. I plugged my phone into a USB port on my computer and was prompted with the option to mount as a drive. I did this, and it successfully added itself as F: Verizon Mobile. In this drive there are the following sub-folders / files: drv img TL-Bootstrap autorun (setup info txt file) tibs (config setting txt file) Now, that "how-to" says to create a folder called "Music" on the mounted Droid. When I tried to do this I got an "Unable, access denied" type message. I tried manually dragging mp3 files into the F: Verizon Mobile drive with the same results. What am I missing here? The guide on knowyourcell.com seemed so simplistic and I'm now roadblocked because I cannot manipulate my mounted Droid Incredible. My goal is to simply grab a few songs and get them into the stock Music application so I can clip them and make a few ringtones. The stock ringtones on this phone are utterly horrible (and it didn't even come with the "DROID!" sound byte). Any help / hints would be greatly appreciated. Thanks!