I have been at it for hours now... I see instructions all over the map. So far... Have "mounted" phone to Mac by designating the photo as an external drive. I have cragged photos from a file on my Mac to the phone incon on Finder. As well... i have dragged the same photo files to the DCIM folder as well as the 100Media folder within the DCIM folder. I have taken out the battery (bizarre) and put it back in (what Verizon actually told me was needed). The photos simply do not show up. Any help is greatly appreciated.