Touchscreen Dead Zone - Changes with Orientation

Discussion in 'Android Tech Support' started by NullifiedKnight, Apr 6, 2010.

  1. NullifiedKnight
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    NullifiedKnight New Member

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    I figure I may as well post this although I'm convinced this was somehow my doing. When held vertical, a dead zone on the capacitive touchscreen is located at the bottom center, right where the notification button is if you were to open the menu. When the call screen is active, the dead zone seems to inch up some, and now prevents the use of the end call button.

    When the phone is horizontal, that spot becomes the center right - and works perfectly. the dead zone now goes from top to bottom across the entire screen, leaving only the sides usable.

    Verizon called it "a definite defect" and are replacing it with a refurb, which I'm not particularly happy about considering the sales rep that talked me into the insurance said it meant a new phone. But that's another story.

    Anyone else encounter this problem?
  2. Sweettooth
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    Sweettooth New Member

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    Definitely sounds like a defect. I've used many apps which have resulted in me smearing the Droids screen corner to corner with my greasy fingerprints and have never noticed a problem, in fact I'm rather impressed with the sensitivity of the screen.
  3. NullifiedKnight
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    NullifiedKnight New Member

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    Well I definitely feel better about it being a defect and not my fault. I'd heard of some applications causing touchscreen problems, and even after they wiped the data and reset it it was still happening.

    Here's hoping my refurb is in perfect condition!
  4. jfmoseley410
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    jfmoseley410 New Member

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    Haave you heard of any particular apps that might have affected the touch screen?
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