Touchdown Email App no longer works

Discussion in 'Android Tech Support' started by 5601js, Jan 14, 2010.

  1. 5601js
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    5601js New Member

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    I downloaded the Touchdown app since we could not get our droids to sync with our Exchange email account. Touchdown worked very well for several weeks with no hiccups.

    Now all of a sudden, it no longer gets new emails/appointments and gives me a message that says :TouchDown error, Host is unresolved: "name of exhange server"

    I was using the free trial version of the TouchDown, and it continued to work fine after the trial version expired. Now it doesn't sync at all. No settings have been altered on our network. Anyone have any idea what the fix is?
     
  2. justinGr
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    justinGr New Member

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    Use the IP address of the exchange server and not the "name" of the server and see if this helps.

    For example, if it was mail.exchange.com in your Touchdown app for the e-mail server, use the IP address for this location, example 192.169.1.1. Your server admin can give this to you. Sounds like a DNS issue resolving the servers MX record.
     
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