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Touch screen/USB problem. NEED HELP!!

Discussion in 'Droid Incredible Tech Support' started by msglobe81, Nov 13, 2011.

  1. msglobe81
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    msglobe81 New Member

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    Ok, so my girlfriend just got an incredible and I am trying to upgrade it to 2.3 for her as well as root it. The problem I am having is when I connect it to the laptop with the USB cord the touch screen wont recognize when I am touching it. So the thing is stuck on charge only and I cant get it to where I can access the SD card. I dont know what to do here so I am hoping someone here will have some helpful advice on what to do. I would really appreciate some help here. Thanks!
  2. OlafTheOx
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    OlafTheOx New Member

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    Just a guess here: Download and install the HTC Sync client on your laptop. You need the driver for the computer to recognize the phone.

    DInc with CyanogenMod 7.1
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