Too many pattern lock attempts

Discussion in 'Android Tech Support' started by Kimberly_Pine, Jan 9, 2014.

  1. Kimberly_Pine

    Kimberly_Pine New Member

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    Hello!
    I've got Huawei Mate phone with pattern screen lock.
    My younger sister has made too many attempts to ulock the phone and now it's totally locked asking for google account authentication. The problem is that phone is not connected to the internet to validate login and password on server. Is there any way to connect locked phone to the internet? Or any other way to unlock the phone without loosing my data?
     
  2. leeshor

    leeshor Gold Member

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    Welcome to the forum

    You never connected to any WiFi, (or it was turned off) and don't have the phone registered with a provider? You need to do a hardware factory reset if that;s the case. All the data will be lost.
     
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